Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Chesapeake, VA
1,017 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
The dealership overall is great, the only issue I had was my appointment was for 730am for a state inspection, my car was not ready until 4pm. I called and sent a text asking if my vehicle was finished, I re my appointment was for 730am for a state inspection, my car was not ready until 4pm. I called and sent a text asking if my vehicle was finished, I received no return call, I finally received a call when they told me it was ready. More
Absolutely crappy experience. Was in the service line at 0615 for 0700 opening. Wanted an oil change (last of three "free" oil changes remaining from new purchase) and a state i Was in the service line at 0615 for 0700 opening. Wanted an oil change (last of three "free" oil changes remaining from new purchase) and a state inspection. Well I was in the wrong lane. I pulled into the oil change line. They said that I had to go get in the other lane, that was now 10 deep. They also said that I had to call for a state inspection. That that had been the rule of months. Having been on their website as soon as yesterday I can assure you that that requirement is not mentioned anywhere. I left; I won't be back. They can stick my last "free" oil change in their ear. More
I came in to get a new tire, mounted and installed. Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because ser Instead of service helping me they walked me back to the parts department so they could help me. Ended up waisting an hour in a half just because service didn’t want to take the time with me. More
Very disappointed. Will not be coming back to this dealer. In the process of purchasing a new Jeep as well but will go to another dealer. Will not be coming back to this dealer. In the process of purchasing a new Jeep as well but will go to another dealer. More
Everything was awesome no complaints. Everyone was so friendly and helpful. Definitely recommend them to have car serviced Everyone was so friendly and helpful. Definitely recommend them to have car serviced More
No issues. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. More