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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,699 Reviews

2,699 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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September 13, 2023

Good customer service from paul. He always Kept me updated on my truck. And had it ready for the day I needed it back. More

by JONWILDWILDWEST34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 13, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 12, 2023

I'm done with this survey, this is the second or third survey request for the same service More

by DOUGLASSK
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
Sep 12, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you.

September 12, 2023

About to pick up my truck today after its been sitting at the shop and I been getting the run around about its status. I bought two trucks from this place and refuse to by another from there. I'm going to ha More

by DMELTON7716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair shop
Sep 12, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Sep 13, 2023 -

DMELTON7716 responded

Don Melton 113 victory place. Suffolk va 23434. dmelton7716@gmail.com

September 10, 2023

Time again for my 2016 Dodge Caravan's oil change. So great to have it happen on a Saturday. As always Service Center Staff were the best. Service Advisor Crystal Carrick did an awesome job. Got me in More

by tdion1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Carrick
Sep 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

September 08, 2023

I have trust and comfort in using them for my services. I am always treated fairly. More

by 60TTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McManuels. 5 Stars
Sep 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 07, 2023

My Truck was overheating and I had a tire pressure sensor light on. I brought to this dealer to be checked. They replaced the radiator cap and turned the tire pressure warning light off and gave me my truck More

by chrisnorfleet21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know you can’t meet the mechanics
Sep 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 07, 2023

bought my car for service employee was very nice and pleasant ,my car was ready in a reasonable time frame More

by RICHARDSON1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Sep 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 07, 2023

As usual fast and efficient service that gets the job done! Used the express service for oil and tire rotation, it went smooth but did take a little longer than in the past. More

by ROBINCSPELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
Sep 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

September 06, 2023

My engine light keeps coming back on. Not happy with it. Need it checked again. More

by dahardin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services
Sep 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 05, 2023

The girl that worked on Sat when I came in was very Professional at 7am!! More

by GBAKER1238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Avery or Ariel? Not sure.
Sep 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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