Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,698 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
When I came to the dealership for 3 recalls with my Ram 3500 / 2023. Brian has helped with my service in the past and he let me know when the parts came. He told me it would take until about 2:30 pm but he 3500 / 2023. Brian has helped with my service in the past and he let me know when the parts came. He told me it would take until about 2:30 pm but he had it finished at noon. That made me smile ! Thanks More
The communication by the service team was poor. We put a down payment for tires and were told they would be in the next day. After returning and calling several times within the next week and a hal We put a down payment for tires and were told they would be in the next day. After returning and calling several times within the next week and a half, we were told the tires were not in. Finally, after 2 weeks we returned AGAIN and were told that the tires had been in for over a week and a half ago. The service team did not seem to care that we were inconvenienced at all. More
Was 5th in line for an oil change at 8:15 am didn't leave untill 2:40pm that's just excessive. I think you would rather have me go else where and pay for my oil change than to be put off all day for what yo untill 2:40pm that's just excessive. I think you would rather have me go else where and pay for my oil change than to be put off all day for what you said was free oil change for the lifetime ownership of my car. More
Worst experience I’ve ever had. Extremely poor communication, excessive follow up, and terrible service. Extremely poor communication, excessive follow up, and terrible service. More
Southern Chrysler Jeep- Greenbrier always has excellent service and speedy repairs. I am always satisfied when the maintenance is completed. service and speedy repairs. I am always satisfied when the maintenance is completed. More
Always do a great service but I wasn’t able to get through to the service department to schedule an appointment by phone this time. Very disappointing that I had to drive there to speak to someone an through to the service department to schedule an appointment by phone this time. Very disappointing that I had to drive there to speak to someone and set an appointment. More
Needed a recall part fixed. Everyone I worked with was professional, friendly and most importantly competent. They got me in and out in a timely manner and my vehicle is running Everyone I worked with was professional, friendly and most importantly competent. They got me in and out in a timely manner and my vehicle is running great. More