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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,639 Reviews

2,639 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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July 20, 2023

I was helped promptly and done earlier than expected. I appreciate the courtesy there. Thank you-I will be there for my state inspection in August. More

by missytwin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens, Allison Humphries, Robert Plante
Jul 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

July 20, 2023

It was a completely wasted trip as I was told My recall parts were in only to find out after 2 days they were not. More

by marnold103077
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"marnold103077" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 20, 2023 -

marnold103077 responded

Hello this is William Michael Arnold and the truck or a 2021 ram 2500. I have been to you facility several times on South military highway.

July 20, 2023

The dealership is always very accommodating for service for my car! The service rep, Christy, was very service oriented to my needs! More

by MDEPELTEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy, Jeff Owens
Jul 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 16, 2023

I was early for my appointment and they got the vehicle right in. State Inspection and oil change was completed and I was out the door in less than an 1.5 hours. More

by Robert Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster (Service)
Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 16, 2023

Good team, polite and professional. Service department is the best. Graet with information on necessary or required suggestions of what's next to keep up the best performance for your v More

by SFCGOLDWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C. Carrick
Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 15, 2023

I had to wait for 3 hours to get my car back, I had an appointment. More

by danasuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"danasuf" does not correspond to a customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 13, 2023

I came in for an oil change and tire rotation. I had an appointment, but it still took them over 2.5 hours to complete the work. The work they did was good quality at a reasonable price, but espec More

by joelgeist92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 13, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Joel. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 12, 2023

I arrived at your service department without an appointment looking for assistance with my 2021 Jeep Paul your service attendant greeted me with personal attention! Paul was friendly, polite, & More

by gilbertanderson
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 13, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 11, 2023

Chris communications with me were great! Service did a great job on recall! Thank you very much! More

by tabitha.portal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 10, 2023

The dealership was quick, efficient, and very helpful at all times! I will definitely need going back when I have to get work done to my car!! More

by maddisonwarhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Chris Blankenship
Jul 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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