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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,636 Reviews
Call Service Center (757) 424-4600

2,636 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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July 07, 2023

My maintenance coordinator was kind courteous informative and cared about taking care of my needs. More

by WDELORME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Advisor Coordinator (Crystal)
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Jul 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 07, 2023

Service was fast and the staff was friendly. They also completed my factory recalls while I was there. Great experience! More

by WJGGNGMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 07, 2023

Very fast Service, and took care of our vehicle very quickly and effectively. Had it back the next day in brand new condition. Will continue to use them for our maintenance needs. More

by dispatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
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Jul 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 07, 2023

QUICK AND EASY APPOINTMENT MADE ONLINE A BIG PLUS MADE MY DAY ONLINE IS THE WAY TO GO More

by kid601_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Humphries
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Jul 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2023

She was very helpful and patient with me, answering all my questions and informing me she will get me out quick as she can More

by CHARLOTTE5260IOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell
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Jul 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

July 07, 2023

Service advisor (Emmalie Knoll) was extremely helpful and explained everything fully. Keeping me informed of my vehicle status was timely and informative. A pleasure to work with her. More

by mustangron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmalie Knoll - Service Dept.
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Jul 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 06, 2023

Very courteous. Paul made sure I was taken care of quickly and explained everything. Answered all questions. More

by JEFFREY_SEXTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service.
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Jul 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

July 05, 2023

Serice Dept was very nice and friendly. I came in for oil change and state inspection. They said I needed inner/outer tie rod to pass inspection. We went to West VA the following Friday a More

by wrknmom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul McManmus
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Jul 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 06, 2023 -

wrknmom2 responded

Mary Ann Williams 757-406-0602 See review above

July 04, 2023

Had an oil change done and Emilee did an excellent job helping me with getting this done. She kept me informed and let me know when my Ram 2500 was ready. She has an amazing personality and you can tell s More

by Kevinm2467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept/Emilee
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Jul 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 01, 2023

Great on t8me service with clear communication from the wonderful staff. Very satisfied with my appointment. More

by dcclarke22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle McKenzie
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Jul 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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