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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,675 Reviews

2,675 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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July 16, 2023

Good team, polite and professional. Service department is the best. Graet with information on necessary or required suggestions of what's next to keep up the best performance for your v More

by SFCGOLDWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C. Carrick
Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 15, 2023

I had to wait for 3 hours to get my car back, I had an appointment. More

by danasuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"danasuf" does not correspond to a customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 13, 2023

I came in for an oil change and tire rotation. I had an appointment, but it still took them over 2.5 hours to complete the work. The work they did was good quality at a reasonable price, but espec More

by joelgeist92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 13, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Joel. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 12, 2023

I arrived at your service department without an appointment looking for assistance with my 2021 Jeep Paul your service attendant greeted me with personal attention! Paul was friendly, polite, & More

by gilbertanderson
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 13, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 11, 2023

Chris communications with me were great! Service did a great job on recall! Thank you very much! More

by tabitha.portal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 10, 2023

The best dealer repair shop in town. Not cheap but very efficient, comprehensive and honest. More

by DOWNS_LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with repair dept, not sales, management or admin.
Jul 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued support!

July 10, 2023

Crystal was on top of everything from start to finish. From coming out to get my van and coming to the waiting room to tell be it was ready. She was very pleasant, and she knew her job. Very friendly wit More

by Maggielean779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Jul 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

July 10, 2023

The dealership was quick, efficient, and very helpful at all times! I will definitely need going back when I have to get work done to my car!! More

by maddisonwarhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Chris Blankenship
Jul 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 08, 2023

Outstanding service and very quick! Can't complain about anytheing it's always a pleasure when I bring my car in! More

by koolcal1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 07, 2023

Service was fast and the staff was friendly. They also completed my factory recalls while I was there. Great experience! More

by WJGGNGMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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