Back

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,592 Reviews

2,592 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
May 19, 2023

Everything has been great. And I expect all future services will be the same. I am getting very tired of you sending me all these review of services. Please stop! If I'm no More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service.
May 19, 2023

Inquired about a theft deterrent for the 2 KIA Souls that I purchased from Greenbrier, and I was told all they have to offer is an alarm system they can install for 900.00 dollars. This was unacceptable to m More

by joey_kris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markel Bell
May 19, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 18, 2023

They did a wonderful job on putting my bed liner in and made sure it looked very professional. More

by Christopher Bradburry
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
none
May 17, 2023

Went in for Express Lane oil change (no appointment). Was quoted 1-1.5 hour wait. Was actually in-and-out in about 30 minutes. More

by BGRIDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 17, 2023

Service is top notch, work is always quality and pricing is fair. Had a very unique issue that was accurately diagnosed, possibly saving thousands more in repairs that would have been chasing the wrong pro More

by EDOMINEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the Service Dept
May 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 17, 2023

Great job from technician and service advisor. I will definitely recommend them. Was greated by friendly, professionals, Alex, Willie and Barbara. Jamie did and excellent job with my Jeep repair. More

by Beverly.naud2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Alex, Barbara & Willie in Service all 10's
May 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 17, 2023

Very happy with my service at Greenbrier Jeep . My vehicle had a state inspection and oil change and was done quickly. More

by RDW832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Gregg
May 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2023

Paul McManuels is amazing! Your team is amazing! You should be proud of them. I have been going to another local dealership for some time, and happenstance sent me to your team More

by dumbmonkey36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McManuels - service department
May 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2023

No appointment was in and out with in 1 hour, excellent service provided , will recommend to others More

by PHAYNES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2023

Great service most employees were super friendly and fit me in without an appointment beforehand More

by wyonad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal - Service Center
...
124
...