Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,592 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Paul was very courteous and thorough explaining the issues with my car. He also communicated with me, updating me throughout the day as to the status of my car. That's something I didn't get at other d issues with my car. He also communicated with me, updating me throughout the day as to the status of my car. That's something I didn't get at other dealerships so he definitely has won me over. More
Always professional and courteous to me and very timely with each transaction dealing with my vehicle with each transaction dealing with my vehicle More
We brought our vehicle in for an oil change, vehicle state inspection and for the 2nd time our camera to be fixed. The oil change and vehicle inspection went good. However the camera stopped working a state inspection and for the 2nd time our camera to be fixed. The oil change and vehicle inspection went good. However the camera stopped working again at temperatures over 65 degrees. My wife has called on April 27, 2023 to the service advisor, Chris Blankenship, and has not received a phone back as of May 03. This is unacceptable. I am about to get rid of this vehicle and get something that all features work. More
I just came in for routine maintenance, I just drove up no appointment and they took me in right away. It probably took about a half an hour wich is very nreasonable in my book. no appointment and they took me in right away. It probably took about a half an hour wich is very nreasonable in my book. More
Great customer service. It was an early service visit (7:30am) the only thing was that it took almost 3 hours for a simple oil change. But other than that I had a great expe It was an early service visit (7:30am) the only thing was that it took almost 3 hours for a simple oil change. But other than that I had a great experience for it being my first visit with my new car. Also when I booked the appt online it said a lot of things were included with my visit like tire rotation and brake checks which apparently were an extra charge so I didn't get them done. This should be looked into More