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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,592 Reviews

2,592 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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May 08, 2023

Paul was very courteous and thorough explaining the issues with my car. He also communicated with me, updating me throughout the day as to the status of my car. That's something I didn't get at other d More

by LIZ.CUNNINGHAM40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 07, 2023

Paul was very thorough explaining the issues going on with my vehicle. He remained professional and friendly through the entire visit. More

by ALISIA.KEELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 07, 2023

Always professional and courteous to me and very timely with each transaction dealing with my vehicle More

by reggieshirley28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 06, 2023

I didn’t have a wait long to be seen by a service provider after arriving for my appointment. My maintenance was completed on time. More

by roncarter49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2023

We brought our vehicle in for an oil change, vehicle state inspection and for the 2nd time our camera to be fixed. The oil change and vehicle inspection went good. However the camera stopped working a More

by larry.ramey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Blankenship
May 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Larry. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 03, 2023

I just came in for routine maintenance, I just drove up no appointment and they took me in right away. It probably took about a half an hour wich is very nreasonable in my book. More

by DougfromMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was assisted by the drive-in service advisor and she was friendly and seemed very competent.
May 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

May 02, 2023

Great customer service. It was an early service visit (7:30am) the only thing was that it took almost 3 hours for a simple oil change. But other than that I had a great expe More

by NENADEPRTORICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
May 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

May 02, 2023

Brought care in for oil change and state inspection. Waited for vehicle & wait was not long at all. Everything was nice & smooth. More

by Ron D
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 29, 2023

Fast service great customer service very polite listen and respond to my situation concerning the vehicle More

by TAMMYLARRY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
May 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 29, 2023

Trevor was amazing! ! Really great experience overall with the sales Dept. Thank you.! The Rhodes’s More

by rhodesconcrete2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor & John
May 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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