Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,664 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
The phone connection for reservations at the service dept was not working the day I tried it, so I drove there in person. The people at the service counter were very pleasant and helpful. I was told that if was not working the day I tried it, so I drove there in person. The people at the service counter were very pleasant and helpful. I was told that if I returned early the next morning, my car could be handled with their express service. They replaced the headlight and performed an oil change and I was on the road in less than three hours. More
The service techs were great and the customer service team was fantastic . I have and will continue to recommend Southern Jerp as a great place to buy and get service for your vehicle. team was fantastic . I have and will continue to recommend Southern Jerp as a great place to buy and get service for your vehicle. More
Everything was good except for the wait for my vehicle to be bought around to me, but I was told a credit was put on my account by service manager for next time. be bought around to me, but I was told a credit was put on my account by service manager for next time. More
The staff is super nice, i got out of my way to shop there. The recently improved speed lanes are much faster. there. The recently improved speed lanes are much faster. More
Communication is terrible with this service department. There was a recall to fix my truck and I was left in the dark for months wondering what this dealership was doing to fix my truck. Just to find out There was a recall to fix my truck and I was left in the dark for months wondering what this dealership was doing to fix my truck. Just to find out that my service advisor had quit and nothing was actually being done with my truck. The service manager did get to the bottom of things that did take more time to solve. It’s all said and done now. I will not return to this dealership. This is strike three with me. More