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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,590 Reviews

2,590 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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April 25, 2023

The agent was nice and professional. The agent already have me on schedule so there was no wait More

by DILLARDCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
Apr 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 23, 2023

I put my Jeep in the shop before a big trip. My vehicle over heated and had low coolant. Here I am on the side of the road smh More

by crissie.willoughby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Humphries
Apr 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Crissie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 22, 2023

Friendly, helpful customer service. Work was more expensive than expected; but issues were addressed as promised. More

by stevehawks2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, service desk
Apr 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2023

I'm thankful for Paul ensuring that I always received the best service that they have to offer. He has always made sure my vehicles was serviced properly and kept me as well as my family driving safely! Than More

by NATALIECANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul M.
Apr 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 19, 2023

Service manager, Paul, was GREAT! Speedy service and honesty about vehicle maintenance and work completed is far and above other dealers I have visited over many years! Highly reco More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service dept.
Apr 19, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 19, 2023

Service was great and done on the same day. They went out of their way, to find the parts needed. More

by CHUCKWALLA630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Yambao
Apr 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to hear from you again so soon, Wiley!

April 18, 2023

I was very happy the tech started the work on my truck quickly. They finished it on time. And the repair seem to be OK. The coolant system needed to be burped at least once more because the coolant forced More

by kensgeneral53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer was very helpful and courteous.
Apr 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 15, 2023

I Bought my 2019 RAM from here, and I get it serviced here...I have no complaints. More

by damon_187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 15, 2023

The staff was very knowledgeable and helpful in getting the job done and completed in a timely manner. More

by markleslie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 13, 2023

Great service. Drop off the Vehical in the evening and it was ready in the morning. More

by lsmrsalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
Apr 13, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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