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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,586 Reviews

2,586 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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April 13, 2023

It's clear there's management issues here! Doubt I'll be returning anytime soon More

by dburpeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person
Apr 13, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2023

MR. WALSH IS GREAT TO WORK WITH AND DOES A GREAT JOB STAYING IN CONTACT AND INFORMING HIS CUSTOMERS WHATS GOING WITH THER VEHICLE.I WE GIVE HIM ALL MY BUSINESS. THANK YOU KEITH More

by frank@chesapeakervsolutions.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH WALSH
Apr 12, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Apr 12, 2023 -

frank@chesapeakervsolutions.com responded

THANK YOU FOR HAVING A GREAT GUY THAT WORK WITH YOUR TEAM MR. WALSH ROCKS!!!!

April 12, 2023

Great employees, much more speedy than Norfolk in my opinion. Always will continue coming back More

by 14KJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Apr 12, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 12, 2023

Surprisingly wonderful experience. The whole staff is great - nice, honest, personable & will do their best to make you happy. Highly recommended! More

by BLUESBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Apr 13, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 11, 2023

Barbara in service and Willie the transport driver are both excellent. Ricky Griffin in sales and the sales manager are really good as well. I realize there are some issues with the phones in service but More

by RTARRETO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ricky Griffin, Barbara in service, Willie the transport driver
Apr 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 11, 2023

Very helpful honest people do what they say , Very pleased with my purchase of the dodge ram. More

by MICHAELMEIGGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 11, 2023

Service advisor was not aware of maintenance contract on vehicle. Vehicle and contract were purchased at dealership. Service advisor was rude when questioned. GM did refund money after issue was brought up. More

by Francolanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 11, 2023

Tania and D horton are the best… ask for them personally. . totally satisfied with the service and personal care that they both offered.. It feels good to walk into a dealership and have someone not treat you More

by salafiminhaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania, D Horton
Apr 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 10, 2023

Paul was great in taking care of us and out car. He fixed our car problems and made sure we had transportation and kept us informed. More

by kdegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul from service
Apr 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

April 10, 2023

Excellent as usual; Professional, Prompt, Courteous and Efficient. Thank you, Thank You, THANK YOU Very Much!!!! More

by tuvok58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

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