Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,672 Reviews
Call Service Center (757) 424-4600

2,672 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
May 31, 2023

Greenbrier Dodge Rocks! Always helpful and courteous, straightforward and pleasant. Will refer family and friends. More

by HECTORMICHELLE1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walsh
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 31, 2023

It was very professional and fast that’s wi go to this location every time More

by JAMESBAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 31, 2023

Paul is always on top of things and provided excellent customer service. He has been my representative for service since 2007 More

by lilchessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mcmanes
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Jun 06, 2023 -

lilchessie responded

Please let him know that I submitted the review

May 30, 2023

I expected to wait a long time. I was in and out in 30 minutes maybe less! I was amazed! More

by kyraphinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 30, 2023

Staff was very helpful and professional also knowledgeable answered all questions that were needed Thanks Grace!! More

by rjenks143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Rogers
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 30, 2023

They lost one of my stepsister to my truck. They told me they would call me back when they found it. But it's been a month. More

by mgordon8651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2023

Barbara was great! She was super responsive and let me know how things were going along the way. More

by ashnm21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 29, 2023

Went in to fix problem in front end and they replaced something that was fine then never checked if it fixed the problem and said it was fixed More

by cmd8592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2023

We drive from Surry, VA. We have always been happy to make the journey because of the great service we receive. More

by brucewobser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 29, 2023

The entire staff was kind & very helpful. Took care of my ride in every way!! More

by ANTWANANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

1
...
129
130
131
...
268