Back

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,582 Reviews

2,582 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
March 30, 2023

Great reaction by your team to help me on a short notice. Got me in & out in very short order. All were knowledgeable and friendly. Thanks to you all a SouthernCJ! More

by william.c.berry.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, bad with names but will definitely remember the smiling faces!
Mar 30, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 29, 2023

Chris in service did a nice job keeping me informed of the process along the way. This was a much larger and more extensive job than I had thought and was my first major work covered by easy-care. Chris More

by CMMARCUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris B (service)
Mar 29, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2023

Southern Chrysler Jeep-Greenbriar staff are truly professional, courteous, and highly gifted in the way they look and the way they present themselves. Highly recommend all customers to their store. More

by clementehall54
Recommend Dealer
Yes
Employees Worked With
Service Dept. Especially Chris, Ariel Collins.
Mar 29, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 29, 2023

Love everything about the service except the wait time beside that I love ya services More

by duartetimothy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Andrey Gvozdevskiy, Allison Humphries, Markel Bell, Stacy Gregg
Mar 29, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

March 28, 2023

They will not pick up a phone or return your message when you call for an appointment, or even the parts department. More

by SAMMYWHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Mar 28, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Sammy. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 27, 2023

Kevin and Tom and frank and everyone there really made this a great experience thank you More

by JONNEYBHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
Mar 28, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 27, 2023

Great experience! I did not have to wait that long and the people were very friendly More

by onemustanggtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
Mar 28, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 26, 2023

The service agent was very courteous and professional. Answered all my questions, and ensured that I received excellent service. Would definitely recommend. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 26, 2023

They wrecked my truck, kept it over a month to try to fix it and gave it to me with a wobble when driving. Worst service from any dealership in my life More

by sstoc002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher and Joe I believe
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 26, 2023

Mr Jones was very patient and assisted me through out my car buying process. Although I did not end up buying from Jeep and bought from Kia; his knowledge and good advice was instrumental to decisions made More

by kimberly.krashawn.estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

...
131
...