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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,670 Reviews
Call Service Center (757) 424-4600

2,670 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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May 26, 2023

after my car was done i had to look around for someone to get my car. and it was cold outside. More

by jcwillpaint4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Owens
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May 26, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 25, 2023

Always very friendly, fast and efficient I wish the waiting room was better. It’s pretty outdated, but the people are nice so that matters more. More

by robintaylorcmt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Collins
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May 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 25, 2023

I was very happy with my service at Southern Jeep Greenbrier. Service was quick and I was done ahead of time. More

by RDW832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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May 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us once again!

May 24, 2023

Had my oil change filter replaced and tire rotated on may 13th on may 20th my maintenance light came on and said that’s my oil need to be changed brake fluid filter transmission fluid and when I took my car More

by LWALKERGURL81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eugene Smith
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May 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 24, 2023

Best place I’ve went to to get my vehicle serviced. Price was fair and got my car back in less time than expected More

by dlparson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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May 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2023

They did a wonderful job very nice job i will always take my car to them service is great More

by BJUDGE1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 21, 2023

After 22 years my 01 wrangler sport 4. 0L has clean oil, and still runs like, and look like, NEW! Need I say more…😎👍🏼 More

by FRANKEROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
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May 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 19, 2023

Y’all are just the best, and have always been. Thank you for all the wonderful service over the years. More

by merlegootee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department is wonderful.
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May 19, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 19, 2023

Everything has been great. And I expect all future services will be the same. I am getting very tired of you sending me all these review of services. Please stop! If I'm no More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service.
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May 19, 2023

Inquired about a theft deterrent for the 2 KIA Souls that I purchased from Greenbrier, and I was told all they have to offer is an alarm system they can install for 900.00 dollars. This was unacceptable to m More

by joey_kris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markel Bell
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May 19, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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