Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Oil change incompetently done. Overfilled with 6 quarts instead of 4.5 to 5 required. 89064 miles. Was obvious on dipstick which surely was not even checked. Took it back next day, Overfilled with 6 quarts instead of 4.5 to 5 required. 89064 miles. Was obvious on dipstick which surely was not even checked. Took it back next day, 04 May, after I noticed it at approx 89117 miles. They drained some out. Service advisor mentioned a possible oil leak that was not mentioned on 03 May. Even the dipstick says: 'Do not overfill'. More

I work here, so my experience is always good. They seem to be understaffed, and I feel management needs to address those issues. They seem to be understaffed, and I feel management needs to address those issues. More

Great customer service! !! Minimum wait time. Always greeted with a smile and a helping hand. !! Minimum wait time. Always greeted with a smile and a helping hand. More

Everyone at this dealership is always professional, with great customer service. I got my oil changed this visit in the express lane and it was the fastest most efficient time I’ve ever had there. great customer service. I got my oil changed this visit in the express lane and it was the fastest most efficient time I’ve ever had there. More

Awesome Sauce! Paul got me in and out no problem. Paul needs a raise to $30/hr. Paul got me in and out no problem. Paul needs a raise to $30/hr. More

This was the first time that I was greeted professionally and positively. The woman who helped me, Crystal, even took the time to find me when my vehicle was ready to let me know in person. She also took tha and positively. The woman who helped me, Crystal, even took the time to find me when my vehicle was ready to let me know in person. She also took that time to update my information in the chart. Much better experience than I’m use too. More

I have been with Andre for years now. The Southern team has always gone above and beyond when helping me. I’ve been given discounts I didn’t anticipate when times were tight. Thank you fo The Southern team has always gone above and beyond when helping me. I’ve been given discounts I didn’t anticipate when times were tight. Thank you for everything! More

In and out with inspection sticker. Great service! The service manager is a credit to dodge/jeep experience and customer satisfaction. Will definately reccomend all my friends to this d Great service! The service manager is a credit to dodge/jeep experience and customer satisfaction. Will definately reccomend all my friends to this dealership. More

Paul was very courteous and thorough explaining the issues with my car. He also communicated with me, updating me throughout the day as to the status of my car. That's something I didn't get at other d issues with my car. He also communicated with me, updating me throughout the day as to the status of my car. That's something I didn't get at other dealerships so he definitely has won me over. More

Paul was very thorough explaining the issues going on with my vehicle. He remained professional and friendly through the entire visit. with my vehicle. He remained professional and friendly through the entire visit. More