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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,590 Reviews

2,590 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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March 21, 2023

Fast, polite and convenient. They were able to get all me vehicle needs in. Also make me aware of a safety recall. I will be making an appointment for that thank you More

by domenic.iannia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fast sevice
Mar 22, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 19, 2023

Excellent work every time from start to finish! !!! Paul, expedites service very well, thank you. More

by ROBERTRODRIGUEZ4626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul from service dept
Mar 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 18, 2023

Your customer service personnel do a good job at presemting the facts and what it will take to fix the problem. More

by BPWHELAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Mc customer service
Mar 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 17, 2023

Gave me an 11k parts only bill stating it needs an engine. It need a complete fluid flush. Nice job on attempting a rip off More

by alyxbensinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Mar 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Alyx. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 17, 2023

Quick and professional services every time I have used this location over the last 10 years More

by a.fentress.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 17, 2023

Quick check in. Service representative was friendly and helpful. Turnaround time on the state inspection was decent. More

by SWL2912
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 16, 2023

From start to finish Ariel was very polite and pleasant, no pressure tactics! Ariel was patient and very knowledgeable of what she was doing. I informed her I had a meeting to attend, to my surprise, she More

by CHARLOTTE5260IOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Collins
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again with more positive feedback!

Mar 18, 2023 -

CHARLOTTE5260IOWA responded

My E-Mail address is Charlotte5260iowa@gmail.com

March 16, 2023

They found the problem and they fixed it the customer service was excellent extremely satisfied customer More

by cupp06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 16, 2023

Ryan was excellent. I know they were understaffed but he was so kind in keeping me updated. He was professional,courteous and above all he had a smile on his face and co More

by CGOLDBERG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Andrey Gvozdevskiy
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 16, 2023

Communication was great! Service was completed timely. We appreciated that goodwill on the our warranty for the battery and the effort to support us since we were a little la More

by aliciawellons
Recommend Dealer
Yes
Employees Worked With
I can’t remember who supported us with service
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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