Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Made an appt on line but appearantly those aren't honored. Had to set up an appointment in person. Absoluty ridiculous. honored. Had to set up an appointment in person. Absoluty ridiculous. More

Every person has been helpful, courteous, kind, and informative about the work that has been needed for my vehicle. informative about the work that has been needed for my vehicle. More

It took four day to return my vehicle. I dropped off on a Wednesday and did not receive my vehicle till the following Monday. I have bearing replaced on the front right, new rotors and pa I dropped off on a Wednesday and did not receive my vehicle till the following Monday. I have bearing replaced on the front right, new rotors and pads on the back, oil change and inspection. I was told when I dropped it off my run into Friday which I was fine with but did not receive a call for an update on Thursday evening. I called Friday and was told the status was unknown. When I did receive my vehicle it was making a squealing noise on the back brakes that was just replaced! Which I had to fix myself because I did not want to take it back to your dealership. This is not acceptable at all and I will not use your dealership again. More

Poor communicatins. They could not tell me how long it would take and never called when the truck was complete. This is the second su8rvey and I never heard from anyone They could not tell me how long it would take and never called when the truck was complete. This is the second su8rvey and I never heard from anyone after the first survey. If you are not going to respond than do not send me any additional surveys. More

This is probably the best Chrysler dealership service department in Hampton Roads. I have been using them for over 12 years and they are very professional and efficient. department in Hampton Roads. I have been using them for over 12 years and they are very professional and efficient. More

My visit was great! My service advisor Paul assumed that my vehicle needs were met. Paul is customer friendly and efficient. I like the way he maintains honestly a My service advisor Paul assumed that my vehicle needs were met. Paul is customer friendly and efficient. I like the way he maintains honestly about my vehicle needs. The other service advisors are friendly. More

Great service, Mr. Russell rocks! Always friendly, keeps me informed, does not attempt to over sell you. Works like it’s his own vehicle. Russell rocks! Always friendly, keeps me informed, does not attempt to over sell you. Works like it’s his own vehicle. More

I was able to schedule an appointment for a car inspection. Fortunately, everything went very well. inspection. Fortunately, everything went very well. More

Please thank Daniel … he was very professional and kept me informed regarding the recall work on my RAM 1509. Awesome!!! me informed regarding the recall work on my RAM 1509. Awesome!!! More

Barbra is always awesome in service. She is polite helpful and professional. She is the reason we bring our car to you She is polite helpful and professional. She is the reason we bring our car to you More