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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,664 Reviews
Call Service Center (757) 424-4600

2,664 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 06, 2022

Work order said they filled tires with air but tires were under inflated when we received the vehicle. More

by JASONMARLOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Balasco
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Oct 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Jason. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

October 05, 2022

One of the best dealership repair shops in Hampton Roads. Received estimate upfront and feedback throughout the repair. Ariel was a pleasure to work with. More

by DOWNS_LAWRENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel
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October 04, 2022

Paul Mc Manuells was awesome, he made a bad situation a pleasant and wonderful experience, he will now be my go to guy for my jeep..I hope he gets to read this and know how much I appreciated his honesty More

by MYLOV3S1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mc Manuells
Report | Print
Oct 04, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 04, 2022

Paul was great. He worked me into a busy schedule. Then he worked with my warrenty company to get a great price for me. I will be a Southern customer for a long time More

by Bob Schaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
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October 03, 2022

Came in for 10 point inspection and oil change. Inspection was half done and spilled oil all over my engine. Will never be back again. More

by treytres28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember
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Oct 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 03, 2022

Took my 2014 Wrangler JK for an oil change in the express lane. The service rep was quick and very professional in getting me checked in and the total process took approximately 20 minutes. Kudos to the So More

by PACOUNOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
Report | Print
Oct 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 01, 2022

The service staff was professional. I have been a Southern customer for many years and have never been disappointed with how I was treated when bringing in my vehicle for service. Ariel More

by MICHELEWRIGHT659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel
Report | Print
Oct 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 01, 2022

Does not honor the jeep wave program when comes to rental or loaners cars that is supposed to be provided. More

by Brandc12000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service dept.
Report | Print
Oct 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 29, 2022

David Lafon is a true asset to this dealership…so professional and trustworthy ! Ask for him each time I need service More

by ds.higg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lafon
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Sep 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 28, 2022

They took care of my vehicle in a timely manner, I will use them again. More

by Shawn C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Sep 28, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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