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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,582 Reviews

2,582 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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July 09, 2022

Ridiculous, 3 weeks had jeep all work was not complete,, bad communication, now I have to complete the rest of work, disappointed, CANNOT ENDORSE SOUTHERN COLLISON CENTER, , More

by RIENERTH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 07, 2022

Did it very fast and efficient did not have appointments and they took me anyway More

by debask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 06, 2022

The staff for the maintenance was awesome like they always are. I will be moving in the next year will definitely hate to leave Greenbrier jeep. More

by redelephant79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot the persons name. In parts and maintenance. Hopefully my name Michael Etheredge can be looked up for this person. He was awesome.
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 05, 2022

Called 6 times and left 4 messages to my service adviser and still never received a call back. I finally called the service manager and Daniel returned my call right away. Had my truck for over a week and More

by stacyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 05, 2022

Coolant leak was fixed quickly. Monica kept me in loop every thing seems to be fixed now. More

by RMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 05, 2022

Great service from start to finish. Martin was awesome; keeping me advised along the way. My wait time was less than expected. More

by KFTT2011
Customer Service
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 04, 2022

Quoted me $90 for an oil change ended up being $140 after they were done More

by beerformeplz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 09, 2022 -

beerformeplz responded

I’ve left several voice mails with the service manager Walsh. Sad thing is I’ve bought 3 vehicles in the last 3 years from this dealership also.

July 04, 2022

Quality was great but timeliness was not. Several occasions we were told the Jeep would be done this week and it was not. I understand delays but be honest with the assessment. More

by joshnrobinlundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who we worked with
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 04, 2022

Smooth, easy-quick experience. Always a pleasure. Not sure why I have to write 15 words. More

by SARA T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 02, 2022

Made an appointment online, only for my wife to be told when she brought it by that it was first-come, first-serve, and that she was just fortunate that they had room for the van at that time. Then I recei More

by ALMASYCR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Does not recall exactly who she spoke to
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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