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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,668 Reviews

2,668 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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September 01, 2022

Need to get more diesel mechanics to work on the grand Cherokee diesel vehicle. Dealerships need to contact the manufacturers to place light bulbs and batteries in a more central location for the averag More

by JOHNLIS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Non if the above
Sep 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 30, 2022

The service agents are no good and should be replaced. Also more mechanics are needed. More

by douglharris7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bennie Tate
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Doug. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 30, 2022

There are no words l can use to describe the work this team has done for me and their clients, but Excellence.. More

by COMANCHE5624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell, Andrey Gvozdevskiy
Aug 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 29, 2022

Frankie was absolutely awesome and very accommodating! I’m in the military and he made me feel very appreciated! Thank you! More

by lbelcruz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sneed
Aug 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 27, 2022

I have been dealing with Southern exclusively since 2016. Everyone is patient, knowledgeable, and just great to work with. I always recommend and endorse Southern to anyone looking for a new/used purchase or More

by CAV19DDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in the service department
Aug 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 26, 2022

Great service, took me in right away, advisor was fantastic, through safety checks, satisfaction overall More

by 365soldrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 26, 2022

Quick check in process, outstanding service team, rapid diagnosis and repairs and very affordable work. Overall awesome experience. More

by Tom a Cavanagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
Aug 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 25, 2022

Clean atmosphere from garage into the waiting area. The express lane service was easy to drop car off for state inspection. The wait was a little longer than I expected, but it is first come first serv More

by CHRIS.MOYER73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Aug 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 23, 2022

I Always have a great experience when I take car in for service. I never have a long wait More

by parkerilona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
Aug 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 22, 2022

They were able to fix the problem in a reasonable time frame. Thank You So Much More

by mike@mikespaint.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries, Reggie Wilkins
Aug 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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