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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,576 Reviews

2,576 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 22, 2022

Such a wonderful experience, please see Tyrone Houston with any questions you may have. God bless. More

by Chris.aitchison89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2022

I bought my car there in 2009 and they’ve always been friendly and let me know what I needed go there every year More

by DOTI_0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 21, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 20, 2022

Pleasant informative sensitive to my needs have my service done and a very timely matter More

by michaelasmith314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell
Jun 21, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 20, 2022

I am thankful for the service granted me. I called to get a part ordered and it was done for me. When the part came in. I was called to bring my Jeep to Southern Chrysler Jeep- Greenbrier for More

by TYROUPSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Monica Medlin
Jun 21, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 17, 2022

I love my Ram and I like the service department at Greenbrier Dodge especially Mark and Eddy they are the kindest most helpful gentleman around. More

by librabeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Loulies
Jun 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2022

This dealership cares about its customers. I trust they are knowledgeable and looking for my interest! More

by BEN.TRUEBLOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul M. In service
Jun 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 16, 2022

Easy registration, prompt, courteous service. Updates on vehicle va text messages. Now waiting on parts. Very organized. More

by synbad2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul McManuals
Jun 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 14, 2022

Bought my car here on a Thursday morning lady named Barbara told me she would let me know whats the issues and would get back with me. Well... needless to say, calling all weekend I received no answers More

by Bangbangbing
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
PAUL McManuels, Reggie Wilkins
Jun 15, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for taking the time to explain your experience. We have shared your feedback with management who will ensure that any unsatisfactory employee behaviors are corrected immediately. Thank you again and we look forward to seeing you soon.

June 13, 2022

Clean, nice people, job well done, very convenient driving from home. Nice service, good car. More

by cpacecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2022

I took my car to the dealership to get a freeze plug replaced after it being diagnosed at another shop. They refused to fix the issue instead charged me $200 to do a diagnostic to come back and say the More

by e_stacy123
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jun 13, 2022 -

e_stacy123 responded

Ezra Stacy 757-735-3123

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