Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Very easy to make an appointment. Service is excellent and the desk keeps you notified about the status of repair. Love Southern Jeep! Service is excellent and the desk keeps you notified about the status of repair. Love Southern Jeep! More

I purchased my 2014 Jeep Grand Cherokee, in July "2013". The purchase included a free lifetime oil change and free state inspection. I have had numerous safety/manufacture recalls and updates to my jeep. The purchase included a free lifetime oil change and free state inspection. I have had numerous safety/manufacture recalls and updates to my jeep. In my past experiences with Southern; the service department was always professional, with no problem scheduling appointments, and work consistently accomplished in a timely manner. More

Very unorganized, inconvenience to the customer and unprofessional. I will be taking my car to another dealership. unprofessional. I will be taking my car to another dealership. More

Awesome experience haven’t been there in a few years but they never disappoint will definitely use as my primary service location in the future. they never disappoint will definitely use as my primary service location in the future. More

Great customer service, Mrs Monica helped us out. Just great service in general. The only car dealership I’ll take my car to. Just great service in general. The only car dealership I’ll take my car to. More

I have been a loyal customer for years but recent experiences have me very doubtful that I will be returning experiences have me very doubtful that I will be returning More

I don’t understand what the point of an appointment is , if my truck is still in the parking lot an hour after my scheduled time , if you want my business in the future you will need to show more concern f if my truck is still in the parking lot an hour after my scheduled time , if you want my business in the future you will need to show more concern for my time. I called 4 times before my appointment to find out how long it would take and never received a call back from any of the voice mail I left. More

I can't even get their service department to either answer the phone or return my phone call(s). LOUSY service. answer the phone or return my phone call(s). LOUSY service. More

Paul was amazing, providing too notch service to help remedy our problem with no issues! remedy our problem with no issues! More

They still have my car. This is day 12! Does it really take this long? Pitiful communication. So dissatisfied and disappointed. I hope they will at least clean my car for al This is day 12! Does it really take this long? Pitiful communication. So dissatisfied and disappointed. I hope they will at least clean my car for all this inconvenience. More