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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,586 Reviews
Call Service Center (757) 424-4600

2,586 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 08, 2022

I can't even get their service department to either answer the phone or return my phone call(s). LOUSY service. More

by jgrwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Anthony
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 07, 2022

Paul was amazing, providing too notch service to help remedy our problem with no issues! More

by amistr126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul M
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Jun 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 07, 2022

They still have my car. This is day 12! Does it really take this long? Pitiful communication. So dissatisfied and disappointed. I hope they will at least clean my car for al More

by pennybest
Recommend Dealer
No
Employees Worked With
Robert Plante
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Jun 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 07, 2022

My service (unscheduled) was fast and friendly. The staff were personable, professional and pleasant. The service was quicker than I’d expected. More

by LHSMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather was the service writer. She was great. There was also a service greeter who was equally good, who’s name I can’t recall.
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Jun 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 06, 2022

A great dealership easy to do business with great personnel takes care of maintenance on my cars very well looking forward to buying my next new car from them More

by ktownnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2022

I dropped my truck off the day before and my service advisor was right on point. Truck was ready by 10am the next morning. Great service. More

by mac8138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Jun 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 06, 2022

i love the night drop off. i always drop off friday night and it’s ready by noon saturday. so convenient and fast! also, everyone is always so friendly. More

by OHHHSAMMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gregg
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Jun 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 06, 2022

Team was great to work with. They preformed the work ahead of what they told me More

by maddmd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
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Jun 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 05, 2022

Fast service friendly service advisor vehicle technician completed when promised and work was done as planned More

by STEVEGUG57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
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Jun 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 03, 2022

Upon arrival at the dealership the check in was quick and easy. I had my Jeeps oil and filter changed. The whole process was done in one hour. The staff was great. More

by hez.zgraphics@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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