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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,669 Reviews

2,670 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 09, 2022

Great people. Great service. I was in & out and back on the road in no time. More

by Scott Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Allison Humphries
Aug 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2022

I appreciate the customer service provided by the team. Paul is definitely one that keeps you well informed. More

by STEPH.RU13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 08, 2022

Great service. Very quick. Got the phone call first thing in the morning ready to pick up. More

by mandimarie301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2022

I was charged $400 to service my air conditioner and the caps were left off of both high and low pressure lines. Also I need to return it because the air conditioner is not cold when idling. More

by uagp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Aug 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 07, 2022

I brought my car in twice in order for it to get diagnosed. The second time I received a loaner to two days. Southern is telling me that my mileage is running over 7000 miles over what my current od More

by JULISSACALLEJAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Barbara
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Julissa. We have shared this information with our service team who will be contacting you directly to ensure satisfaction. Enjoy the day.

August 06, 2022

Terrible. Poor communication with customer. When part came in no one reached out to complete service. More

by MATORRES74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 06, 2022

Great service thank you so much. Love the friendly staff . They the work in a timely matter. More

by JERLINE1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Aug 10, 2022 -

JERLINE1954 responded

everything was good

August 05, 2022

Ryan Jones in the Service was awesome. He's helped me with my fleet vehicles and has provided excellent customer service. More

by brenda.sharpe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Jones
Aug 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 05, 2022

Great service the customer service was wonderful thank you so much I will be back More

by teresaperry65
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
Aug 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 05, 2022

Everything went great, except I was disappointed with the cleaning of my car. Lots of areas were not cleaned and the person that cleaned it left the spray of cleaner in my car that I didn’t see until it spra More

by sunshineproppreservationllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Andrey Gvozdevskiy, Allison Humphries
Aug 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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