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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,690 Reviews

2,690 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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July 21, 2022

Didn’t complete a thorough check of my vehicle so I have to reschedule another appointment More

by RVJOHNSON66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Anthony
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 20, 2022

Had oil change done on my Dodge Ram, and recall taken care of. Didn't get a next oil change sticker in the window, didn't reset oil change monitor in dash, low washer fluid came on one day later, and scr More

by 1940popsdrm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Barbara , Andrey Gvozdevskiy
Jul 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Dwayne. Our team has your feedback and will be contacting you to ensure a positive outcome. Enjoy the day.

July 19, 2022

I was not happy when I left and I had to get mad and raise my voice to get them to understand me and still didn’t get what I wanted and they used a whole bunch of fuel and didn’t replenish my tank More

by VWChief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Owens
Jul 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 18, 2022

When I purchased a vehicle from a Southern dealership last year was advised that all services included in my warranty, being a Southern Dealership client, would be transferrable to all Southern dealershi More

by calebjones757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheryl Cornell
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Caleb. We have forwarded this feedback to our service team who will be contacting you directly to ensure your full satisfaction. Enjoy your day.

July 18, 2022

Work was done quickly and in good time. Paul called and let me know the estimate so there were no surprises when I picked up my Town and Country. More

by Bob Schaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 18, 2022

Joey was great in service helped us with all our needs. He was fast and answered all our questions and explained everything we didn’t understand. Customer service was 10 out of 10! We will always take our More

by Marissan33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Spears
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 18, 2022

EXCELLENT , PROFESSIONAL FRIENDLY SERVICE! WILL RECOMMEND FAMILY AND FRIENDS AND CO-WORKERS BEST SERVICE IN TOWN! More

by franks4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara MCMASTERS
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 17, 2022

Staff is great they’re always quick and efficient when I bring my vehicle in. More

by CGEARLEY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavelle
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 17, 2022

I have always found this dealership to be courteous, efficient and willing to take the time to keep me informed, answer questions and thoroughly investigate any issues I'm having with my vehicle. More

by WPCLARKJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 17, 2022

Excellent customer service, did not ha e to wait long. Everyone was very professional. Job well done. More

by PPRINGLE1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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