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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,696 Reviews
Call Service Center (757) 424-4600

2,698 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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April 11, 2022

They are always professional, and explain everything in a manner in which I can understand. More

by supermabes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Apr 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 11, 2022

Always great service no matter what I need. That is why I will stick with Southern. More

by SHELLYBOO513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManus
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Apr 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 10, 2022

My service agent didn’t tell me that he was charging me 200 for a simple diagnostic on my trunk. He told me that he was only charging me for the sensor replacement. That’s terrible!!! More

by PC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
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Apr 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 07, 2022

Franco is the best. Always great service and attitude at Southern Chrysler service department, and I am always kept well informed. More

by minivan driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff
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Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2022

The dealership was very open to different ways on how to accomplish the job that needed to be done. The were very informative in each process that needed to be done. More

by austin.otis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara from service.
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Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 07, 2022

The service department is very professional and always have my vehicle back to me in a timely manner. More

by ml_bond007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie &. Tucker
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Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 07, 2022

Great people and service can’t beat it. I recommend you go and get a car and enjoy. More

by rivas0523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Andrey Gvozdevskiy, Allison Humphries
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Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Jun 16, 2022 -

rivas0523 responded

Thank you!!

April 06, 2022

My service was very pleasant and I was in and out very quickly. As soon as I arrived I was greeted with a smile and a friendly face. Very good customer service! More

by fitzi625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 06, 2022

Service was great. Drove right in and got taken care of. Minimal wait time for my oil change More

by kevin dorrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2022

No appointment, no problem. I was greeted with a smile, Very professional, extremely friendly fast and affordable service. More

by cooperwar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
Report | Print
Apr 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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