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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,690 Reviews

2,690 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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March 15, 2022

Always a pleasure doing business with this dealer. They don’t try to get me to buy things I don’t need when taking my vehicle in for service. More

by crazy_t28076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 15, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 14, 2022

Horrible service department. Brought my truck in for suspension warning on dash, they plugged a diagnostic computer in, found nothing wrong and charged me over$165. 3 weeks lat More

by M3HASS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

March 14, 2022

They quoted me $1600 to replace my fuel pump with a "used" pump ($800 for the used pump), because a new pump would take 30 days to get. They drained the newly charged battery trying to start the car wi More

by david.beyrodt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
Mar 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback, David. Please know that we have forwarded your information to our service leaders who will be contacting you directly to ensure satisfaction. Be well.

Mar 14, 2022 -

david.beyrodt responded

you can call me at 757-457-6029 (w) or email me at david.beyrodt@cotf.navy.mil

March 14, 2022

Shop did a great job on the Battery replacement I was in and out in less 15 minutes thank you Terry More

by MTERRY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 14, 2022

Amazing staff that is honest about how long the wait is for your car to be completely fixed. More

by christiesloan1
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Mar 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 13, 2022

Had appt scheduled for 7am. Arrived and was checked in pretty quickly. Car needed inspection, oil change and tire rotation so I assumed I would be in there until probably 11am b More

by DENISE.CLAUDIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 13, 2022

A wonderful dealership been dealing with them for years I purchased a many vehicles and I was satisfied with them all wouldn't change dealerships for anything Dodge man born and bred More

by docmabine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 13, 2022

Great communication. Timely service. The staff represented great customer service and went above and beyond. More

by dalton.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell
Mar 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 13, 2022

. Extremely accommodating and professional advisor. Liked the update during service. Service was done in a timely manner. Great experience great friendly staff and great service. Not a long wait tim More

by oneoldfool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Medlin
Mar 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 11, 2022

I have been doing business with this dealership for several years. I am currently on my second Dodge Charger with this company and I plan to purchase my next Charger or Challenger (I haven’t decided on More

by 1MZ.KHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department
Mar 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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