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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,680 Reviews

2,680 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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March 06, 2022

Had a really great experience with the sales team. It was amazing they helped without being pushy at all. More

by JOSHUAALLENGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 06, 2022

The service department took care of the screw in my tire in like an hour while I waited. More

by JMGTEACHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 06, 2022

It was a nightmare! I dealt with this dealership for 25 years but the last visit was a bomber! Mr. DELVES NEED TO GO TO A CUSTOMER SERVICE TRAINING! I asked my brother i More

by MILAMANAGUIO
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lovell Delves
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your contribution, Mila. Please know that we have forwarded your information to our service leaders who will be contacting you directly to ensure satisfaction. All the best.

March 06, 2022

They need to learn to answer the phone in Service Department when someone is calling. More

by JDE2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name in Service
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

March 02, 2022

My service advisor, Paul, recommends services to me with no pressure. He answers my questions and makes it easy for me to understand. Service was quick. More

by svb154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul M
Mar 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 02, 2022

Have always been very courteous and helpful each trip I’ve made. All my questions have been answered and suggestions given for future service references which is very helpful. More

by HOLLOMON0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Mar 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 01, 2022

For a dealership to require that I take my vehicle to their collision center & did not have accurate info was pitiful. Monica said one thing, Brian said another, Heather said something different. No one More

by bdecoud47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather, Joey Spears, Brian, Monica
Mar 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (bdecoud47). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

March 01, 2022

I love my dodge and wouldn’t go with any other company! Everyone is super nice and very helpful. More

by IAMTHECRZYONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 01, 2022

This dealership was phenomenal. Every time I come in to have my truck serviced, they treat me like family. Phenomenal customer service. More

by LAVAR.COOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Garcia
Mar 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 01, 2022

Staff is friendly. Did not have a common part in stock so wait was longer than usual. More

by BRADG1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure. Service department gentleman.
Mar 02, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

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