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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,665 Reviews

2,665 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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January 20, 2022

Pleased, Southern backed their promise with free oil changes for life and state inspections yearly. . More

by missturkeynikon
Recommend Dealer
Yes
Employees Worked With
Daniel, Service Dept.
Jan 21, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 19, 2022

Very professional and the workers was So nice.I’ll come back to get my car services. More

by CUFGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone in services
Jan 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 19, 2022

I spoke to Mr. Russell regarding a problem with my Challenger, while picking my my Ram 1500. He promised to research and contact me the following day. He did, and scheduled a service appointment for t More

by telips9011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Russell
Jan 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 17, 2022

Phenomenal dealership and their excellent service continues even after the purchase! Servicing has been a breeze. Highly recommend! More

by eagles51593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 16, 2022

I received fast, friendly and courteous service. The waiting area was very clean and peaceful. More

by MGGRACEINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Andrey Gvozdevskiy
Jan 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 13, 2022

Very friendly staff. Fast service. I only spent about 40 minutes after getting on the no appointment line. More

by mswandy06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gregg
Jan 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 13, 2022

Very poor communication on a key fob replacement. Did not tell me the "key" part of the fob was not included in the charges. Already ridiculously expensive for something that just should not need to be repla More

by JENNIFER.VB.VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure of names
Jan 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your contribution, Jennifer. We will be happy to assist you in this matter; we only need your full name, contact information, and nature of any concerns sent to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

January 12, 2022

So glad to have chosen Southern Norfolk. They provide great service and have friendly associates. More

by SHANKLINSYDNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Andrey Gvozdevskiy, Markel Bell, Stacy Gregg
Jan 12, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 11, 2022

I have been a customer here for 20 years and I make the 25 mil trip when ever I need customer service that is always ready to help and always ready to provide the best for me and our cars. More

by hawkey9901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel service line
Jan 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 10, 2022

The did the work quickly and right the first time. Called me when it was complete and made it easy to drop off and pick up my Jeep. More

by swaltner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Jan 10, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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