Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,665 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
I spoke to Mr. Russell regarding a problem with my Challenger, while picking my my Ram 1500. He promised to research and contact me the following day. He did, and scheduled a service appointment for t Challenger, while picking my my Ram 1500. He promised to research and contact me the following day. He did, and scheduled a service appointment for the following week. I can’t say enough about Mr. Russell! An outstanding employee and Service Adviser. His customer service went a long way in restoring my faith in the Dodge Brand. More
Phenomenal dealership and their excellent service continues even after the purchase! Servicing has been a breeze. Highly recommend! continues even after the purchase! Servicing has been a breeze. Highly recommend! More
I received fast, friendly and courteous service. The waiting area was very clean and peaceful. waiting area was very clean and peaceful. More
Very poor communication on a key fob replacement. Did not tell me the "key" part of the fob was not included in the charges. Already ridiculously expensive for something that just should not need to be repla tell me the "key" part of the fob was not included in the charges. Already ridiculously expensive for something that just should not need to be replaced. Both of my fobs have gone bad. Randomly unlocking doors and rolling down windows. This is the second service appointment that no one called me to tell me my car was ready to pick up. There is also a pending recall that the Chrysler company sent me letters to say the parts were ready and to schedule, but the dealer had no clue what I was talking about and still don't have the parts. A lot of this is just Chrysler issues not dealer issues, but call me when my car is done so I can get on with my day. More
So glad to have chosen Southern Norfolk. They provide great service and have friendly associates. great service and have friendly associates. More
I have been a customer here for 20 years and I make the 25 mil trip when ever I need customer service that is always ready to help and always ready to provide the best for me and our cars. 25 mil trip when ever I need customer service that is always ready to help and always ready to provide the best for me and our cars. More