Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Quick and fast service. Everything was done up to par. Cashier was nice and courteous. Cashier was nice and courteous. More

Service Advisor was prompt and attentive. Did my inspection and oil change in a timely manner. He gave me a call when it was done. Great job. Thanks again inspection and oil change in a timely manner. He gave me a call when it was done. Great job. Thanks again More

Great service department personnel with clean facilities. Clean waiting room. Informative customer service. Easy ingress/egress from location. facilities. Clean waiting room. Informative customer service. Easy ingress/egress from location. More

all work performed was done correct as requested. the service was great, the people were professional. service was great, the people were professional. More

tried to schedule appointment online, Double checked with staff, and they don't recommend using the online service as it does not reflect how they assign work. Late appointments do not get trouble shot until staff, and they don't recommend using the online service as it does not reflect how they assign work. Late appointments do not get trouble shot until next day. My expectation is that when i schedule an appointment, that is when my vehicle goes in the bay for service. More

I have been a customer of this dealership for over 15 years. I’ve always had very good relationships with the service people. I bought two new cars each time I get exceptional service. The service rep Da years. I’ve always had very good relationships with the service people. I bought two new cars each time I get exceptional service. The service rep Daniel gives me exceptional service he is truly an asset to your company More

I have been dealing with Southern Chrysler Jeep Greenbrier for 10 years, I purchased 2 cars, and bring my car in regularly for service and they have always had the best customer service. I would r Greenbrier for 10 years, I purchased 2 cars, and bring my car in regularly for service and they have always had the best customer service. I would recommend them highly More

Normal oil change and tire rotation with the addition of a Recall notice for the fuel pump relay turned into a major headache. After picking up the car all seamed normal. the vehicle sat unused for the wee a Recall notice for the fuel pump relay turned into a major headache. After picking up the car all seamed normal. the vehicle sat unused for the weekend. On Monday When I started the Jeep to go to work I noticed that the Oil Change Due indication came back. At the gate at the Navy base the Guard cautioned me that I had no lights. When I parked the jeep I discovered that I had no headlights at all. After work I drove to the dealership and had a conversation with my service writer and he didn't believe that it was related to any of the work performed. I asked for the service manager and his take was "well the vehicle does have 160000 miles and things fail" he said they would investigate and troubleshoot but it could cost 160 dollars to do that. I told him I wasn't happy and again he repeated the 160000 miles and things fail. The Jeep was in excellent condition before you serviced it and not afterwards. 25 minutes later the service writer came out and said well there seams that there was a connecter that wasn't mated back up. As I walked out to get my vehicle the service manager couldn't even acknowledge me. Great customer service here! Not! More

Every time I need assistance they are willing to help me out sometimes it might take a few minutes but I understand that they are busy. This is my number one place to take my car for everything oil changes out sometimes it might take a few minutes but I understand that they are busy. This is my number one place to take my car for everything oil changes and even work from insurance claims. I would recommend this service center to anyone. More

Wait for oil change was about an hour through drive up service. Service provider had difficulty finding me within their system due to error placing me in system during my first visit. service. Service provider had difficulty finding me within their system due to error placing me in system during my first visit. More