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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,897 Reviews

2,897 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 03, 2022

Upon arrival at the dealership the check in was quick and easy. I had my Jeeps oil and filter changed. The whole process was done in one hour. The staff was great. More

by hez.zgraphics@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 01, 2022

Great service and feedback from my service representative. Had vehicle back in less than a day. Really like the service shuttle a lot more convenient. More

by SVTLIGHT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavelle
Jun 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 01, 2022

Service technican was polite and professional and took me on time (had appointment). Kept me informed on progress and what was needed. More

by CGAYLOR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Jun 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 31, 2022

Excellent customer service. They got my vehicle serviced correctly and quickly. Explained all work to be done on car. What was needed and what's was going to be needing service More

by RONALD.DURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in service
Jun 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 31, 2022

Excellent service and earlier than expected returned vehicle. Even cleaned it out. Advisor recommended a couple of services but I planned to lease another soon. From this dealer. More

by parrothead13541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Allison Humphries, Chet Reddrick, Eugene Smith
May 31, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 31, 2022

Best experience I've ever had at a Jeep dealership! Service Advisor, Lovell, was quick and courteous, getting me in and out amazingly fast (without an appointment)! I will definitely be bringing my f More

by tonyftls85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovell Delves
May 31, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 31, 2022

Had multiple options of what we were looking for. Was willing to negotiate prices as well. More

by pandagabby64945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
May 31, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 30, 2022

Our service representative, is knowledgeable about our Jeep. He and the tech took the time to explain all the work that went into our Jeep. Southern service department is number one. More

by COREY1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovell
May 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 30, 2022

Accurate estimated waiting time. Quick service and friendly technicians. Clean and easily accessible waiting area. More

by allyssadclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
May 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 30, 2022

OK dealership is ok. Customers could be better about your informing you on chargers. $44 part turned into $90 charge once labor and some shop fee was added on. More

by ewhitted40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheryl Cornell, Cheryl Cornell
May 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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