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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,701 Reviews

2,701 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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December 26, 2021

This dealership provided great customer service when I dropped off my Jeep and delivered when promised. More

by JENNYCOGSWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavelle
Dec 27, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 26, 2021

Asked service advisor to have the tech listen to the loud rotational noise in my Buick while in gear ... not there when in Neutral. Was told "they couldn't hear it," and advised to take it to a Buick dealer. More

by HARLEMANTG
Recommend Dealer
No
Employees Worked With
Chet Reddrick
Dec 27, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your contribution. We will be happy to have you coordinate with our service team leaders regarding this matter. In order for them to reach you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 24, 2021

Great all around service, excellent people, Positive environment. I would gladly go here for all my service needs More

by christiangaskins22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 24, 2021

The service center is great. Paul is my service advisor and he has been the best advisor I’ve ever had. He is always courteous , expedient and knowledgeable about his job. More

by BOB.CORDOSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Dec 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 24, 2021

Found people to be courteous and interested in offering good service. I have been going there since 2019 and have no complaints. More

by JEDUNN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 23, 2021

The Best Dealership awesome my radio fine didn't take 2 hours for them to put it in and told me 2 hours took less than an hour I think More

by auau1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 23, 2021

Well above awesome experience. And truly professionally staff, that looks after there customers to the upmost More

by ART2LOR
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 23, 2021

Great customer service and I was in and out in no time! I would definitely bring my Jeep back for service. More

by fitzi625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 24, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 23, 2021

I have been at your service department 4 times in the last couple weeks for two different problems and the professionalism displayed by your service department was beyond reproach! Thank you for all your More

by Larry.pacifico8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 23, 2021

Incredible service, incredible customer service feedback on what may be the problem without trying to overcharge you. More

by vickie.hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have his name
Dec 24, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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