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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,706 Reviews

2,706 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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December 23, 2021

The Best Dealership awesome my radio fine didn't take 2 hours for them to put it in and told me 2 hours took less than an hour I think More

by auau1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 23, 2021

Well above awesome experience. And truly professionally staff, that looks after there customers to the upmost More

by ART2LOR
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 23, 2021

Great customer service and I was in and out in no time! I would definitely bring my Jeep back for service. More

by fitzi625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 24, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 23, 2021

I have been at your service department 4 times in the last couple weeks for two different problems and the professionalism displayed by your service department was beyond reproach! Thank you for all your More

by Larry.pacifico8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 23, 2021

Incredible service, incredible customer service feedback on what may be the problem without trying to overcharge you. More

by vickie.hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have his name
Dec 24, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 22, 2021

Ever since being taken over by Southern, in my opinion, the customer service of the service department has fallen dramatically. More

by AMF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Dec 22, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. In order for our team to be able to reach you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 22, 2021

I had to bring my car in for an emergency because the check engine light came on. Not only were they very accommodating in getting me seen quickly, they stayed in touch and kept me updated. More

by CGAYLOR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Dec 22, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 22, 2021

Service manager John Deuso is always responsive and professional. He goes out of his way to take care of us and we really appreciate it! More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Deuso
Dec 22, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 21, 2021

The people here were really kind and helped me with my recall services. I’m glad they could take care of my car even when I came in a day earlier than my appointment. More

by erianabailey99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Andrey Gvozdevskiy, Markel Bell, Stacy Gregg
Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 21, 2021

Staff was professional and helpful. Completed the required work in a timely manner. And to my satisfaction. More

by SANDRANORMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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