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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,709 Reviews
Call Service Center (757) 424-4600

2,709 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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December 22, 2021

Service manager John Deuso is always responsive and professional. He goes out of his way to take care of us and we really appreciate it! More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Deuso
Report | Print
Dec 22, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 21, 2021

Not sure now. Brought car in for a state safety inspection, they found a "cracked exhaust head bolt. Failed inspection. Repair was about $1000.00. Nevere showed me broken parts nor did they offe More

by DougfromMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know names
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Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your contribution, Doug. We will be happy to have you coordinate with our team regarding this matter. In order for them to get in touch with you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

Dec 23, 2021 -

DougfromMI responded

Doug Frydenlund bobwhite_se196@hotmail.com (757) 513-2522

December 21, 2021

The people here were really kind and helped me with my recall services. I’m glad they could take care of my car even when I came in a day earlier than my appointment. More

by erianabailey99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Andrey Gvozdevskiy, Markel Bell, Stacy Gregg
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Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 21, 2021

Staff was professional and helpful. Completed the required work in a timely manner. And to my satisfaction. More

by SANDRANORMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 21, 2021

Inviting, friendly, ready to help… considerate, helpful. Fast.. really fast and on point and Convenient More

by mideastcoast06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle McKenzie, Robert Plante, John Shepherd, Mikail Vinson, Reggie Wilkins, Chet Reddrick
Report | Print
Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 21, 2021

This oil change experience was very quick! Keep it up and I'll continue to patronize. More

by MGRANT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick service rep.
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Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 20, 2021

Always fast and friendly service! I never have an issue. Keeps me coming back each time! More

by Kaboyson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul mcmanuels, Monica medlin
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Dec 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 20, 2021

Excellent customer service and communication! Thomas made sure that we did not leave unsatisfied, if we had questions they were answered, and he did what he could to fix the issue. More

by Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Dec 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 20, 2021

They now offer free oil changes and free inspection whoop whoop I'm really happy I get to save money... times are hard! More

by DATERIA757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 20, 2021

Paul does a great job of keeping me informed about upcoming needed service and taking care of my van. More

by Bob Schaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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