Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Service was good just wish they notice my tire was low and put air in it or offer to check it and put air in it or offer to check it More

Paul is an excellent service advisor. He made sure the problem with my brand new car gotten taken care of. problem with my brand new car gotten taken care of. More

Customer service is null n void here in the Service Department. I’d rather pay my oil changes n state inspection Department. I’d rather pay my oil changes n state inspection More

Assigned sales rep was very courteous, professional, and knowledgeable regarding my vehicle. I especially appreciate how she kept me in the loop and totally informed while waiting for my vehicle to be servi knowledgeable regarding my vehicle. I especially appreciate how she kept me in the loop and totally informed while waiting for my vehicle to be serviced More

tremendous customer service from service rep arranging vehicle diagnostic and subsequent expert service by lead mechanic, Jamie. vehicle now ready to go and safety of driving issue resolved! thank you C vehicle diagnostic and subsequent expert service by lead mechanic, Jamie. vehicle now ready to go and safety of driving issue resolved! thank you Chrysler Jeep for employing such professionals! More

I took my car in last Monday because it wouldn’t start. I had to jump it to get it there. I was there about 2 hrs, they said my battery was low so they charged my battery. By the time Friday morning, the day had to jump it to get it there. I was there about 2 hrs, they said my battery was low so they charged my battery. By the time Friday morning, the day it snowed comes my car is dead. No one could jump start it.. Well my car finally after 4 tow trucks come they get it to Dodge. They keep it till Monday because it snowed n they closed. Well I get a new battery n I come pick it up about 3:30pm n my tires are low at 24psi and the low tire light is lit on my dash.. No one bothered to fill my tires where’s the 15 point multi check it says they did it on my car but tires I do believe is 1 of the many checks… I swear I want Greenbrier Dodge back this is crazy.. I’m not happy.. I also asked to upgrade my car radio from the 3G to 4G n they said my radio can’t be upgraded, how is that when it’s telling me on Mopar, Uconnect, Driver assist button.. Omg, where did the Customer Service go.. Yes, I could have took it back to inflate my tires but I was tired because I work overnights a 10-12 hr shift n really didn’t want to go back in.. But Emily was great because I wasn’t happy at all from the beginning.. More

Got in and out quickly. Jeep was taken care of. I paid and left. Done and left. Done More

Appointment was hassle-free and everything was professionally handled, from making the appointment, servicing my vehicle, to returning my vehicle when promised. professionally handled, from making the appointment, servicing my vehicle, to returning my vehicle when promised. More

Didn’t fix my low jack and still no one has called me back yet back yet More

Had an early appointment but still had to wait 5 hours . Vehicle was given back to us hood wasn’t closed . And none of the issues was addressed. We was told on the paperwork to bring the vehicle back , but Vehicle was given back to us hood wasn’t closed . And none of the issues was addressed. We was told on the paperwork to bring the vehicle back , but no appointment was made . We was told that we would get a call about the issues and that the proper technician wasn’t there and to expect a call the following Monday . We called left messages no one called back . Our vehicle had more issues after we left than when we brought it in . More