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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,652 Reviews
Call Service Center (757) 424-4600

2,652 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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November 10, 2021

Once you come in to the express lane. The great service starts then. And get the job done More

by damiennorris33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
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Nov 10, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

Nov 10, 2021 -

damiennorris33 responded

Thank you. Hope you have great day

November 10, 2021

Excellent services. I always use this service center. I Recommend all my friends to use this service center. More

by NIKHIRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
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Nov 10, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 10, 2021

Service was very good service reps had me in and out in decent time no problem More

by 218528mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 11, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 09, 2021

Great customer service, clear communication, timely and effective maintenance. Will use them again if needed! More

by chrisweaton43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Nov 09, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2021

I always get great service at this dealership. Person behind the counter are always wonderful! More

by KMOORE1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
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Nov 09, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 09, 2021

Didn’t check air in tires don’t top off fluids etc I could go on More

by ambrose820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department nice young people a couple fusing while I was there gentlemen that help me very nice
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Nov 09, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with your feedback. We would like to speak with you regarding this matter further, whenever is convenient for you. Please include your name, contact information, and nature of any issues to social@drivingsouthern.com and we will have a team member discuss how we can help ensure you are fully satisfied. Hope to hear from you soon.

November 09, 2021

Southern Chrysler Jeep - Greenbrier once again provide me with OUTSTANDING service. Big thanks to all members on the Blue Team, including my helpful Service Coordinator, Daniel Russell. Highly recommended! More

by JULIE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
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Nov 09, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 08, 2021

I took my car in for an inspection and oil change. I had a short wait in the customer lounge. More

by GOMETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Gvozdevskiy, Allison Humphries
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Nov 08, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 08, 2021

While waiting for my truck to be serviced you had two employees yelling at each other in front of me. Finally the cashier came out and told them to stop. Completely inappropriate behavior. More

by PSKARENMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Owens
Report | Print
Nov 08, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for providing us with feedback on your experience. We do apologize if you had to witness such an unprofessional scene while servicing your vehicle with us. We have forwarded your feedback to our executive team for review and immediate correction so this does not occur in the future. If you should have any lasting concerns, please include your name, contact information, and nature of any issues to social@drivingsouthern.com and we will be happy to speak with you. Thank you.

November 08, 2021

Great experience! Friendly and knowledgeable! Will definitely return for my next oil change and service needs. More

by davynebooking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth Service manager
Report | Print
Nov 08, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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