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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,729 Reviews

2,729 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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December 09, 2021

Good service nice people The service there was excellent, my truck is running great! The staff is extremely friendly and approachable. More

by bklyn50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Craig
Dec 10, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 08, 2021

Daniel was polite, and quick to get me in and out quickly. He is a Good guy. More

by gka447d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, service department
Dec 09, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 08, 2021

My appointment was friendly and efficient. The service advisor answered all my questions. They always take the time to be sure you are satisfied. More

by WPCLARKJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica in service
Dec 09, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 08, 2021

Impeccable customer service! Jack treated me as if I was his only customer. Southern will have all my business in the future. It sure was nice to be treated as well as I was treated by Jack and Emily. Thank More

by Larry.pacifico8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack and Emily in the service department
Dec 08, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 08, 2021

Fast service, friendly service people, able to get a quick appointment for an oil change. More

by Garyalan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
Dec 09, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 07, 2021

Excellent Services. I always go to this service center. I suggest all my friends to go here . More

by NIKHIRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 07, 2021

Great service! We love seeing Scott and everyone else there. Wonderful people who will take the time needed to provide you with quality service. More

by JESSICA.ALTMAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 07, 2021

Truck had a safety recall that required the heating system to be tested. The system passed and no work was required. Gentleman I dealt with in service department was courteous and thoroughly explaine More

by MARSHRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 07, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 07, 2021

I really thank God for Southern Chrysler - Jeep Service department I was kept in the loop at all times concerning my car and what was going on with the insurance company. The work was done timely More

by ORAPLUMMER0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara 5 stars
Dec 07, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 06, 2021

Excellent customer service. Staff is friendly and professional. My vehicle was completed ahead of schedule. More

by andrew.paloma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Paul
Dec 07, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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