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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,729 Reviews

2,729 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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December 05, 2021

Service at greenbar Dodge was really Great. They seem to Service at greenbar Dodge was really Great. They seem to go out of their way to save me money And I really appreciated it More

by harriscrew
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service
Dec 07, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 05, 2021

They don't return phone calls left 3 different messages before just walking in for the services I needed More

by boomtruck9181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None listed
Dec 06, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with feedback. In order for the team to identify you to solve any issues, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

December 05, 2021

tht work was great the people werw number one parts did a great job the sever writer di a great job as did every one More

by eddie757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith w service m
Dec 07, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 05, 2021

It's taking a Lil long to call me for the part for to fix my truck More

by auau1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with feedback. In order for the team to identify you to solve any issues, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

December 02, 2021

I didnt have a service completed recently but I am waiting for a recall to be fixed and have yet to hear when I can bring my vehicle in to have it done. More

by jomaje1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Dec 02, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for providing your feedback. If you are unable to reach us at 757-424-4600 and inquire with our staff directly, we will be happy to help get you connected to our team. As we will need your information to get in touch with you, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 02, 2021

Excellent service by staff. Appt was easy to make. I always bring my cars here for service. John Dueso has great rapport with customer and expects the best from his team. More

by oiknowvhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN DUESO
Dec 03, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 01, 2021

There was a loss of communication and the cashier was a total xxxxx she needs to be reduced to cleaning and not waiting on customers or answering phones. More

by ACHOLT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samanthia
Dec 01, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We do apologize if your expectations did not match your experience but we can certainly help turn around your experience into a more positive one. We have included your feedback to our team for review; as they will be attempting to contact you to obtain additional information for your situation, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

November 30, 2021

Monica was very professional, courteous and efficient. She also followed up with me in a timely manner and kept me abreast with my service needs. More

by GENANORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Dec 01, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 30, 2021

Their service lounge was clean They are always very Their service lounge was clean They are always very friendly and professional. I have recommended them to family and friends. More

by TENNAC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 30, 2021

This was the bast and fasts service I have ever had. All the staff were polite, courteous, and extremely accommodating! More

by RCHASE0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire service department
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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