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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,729 Reviews

2,729 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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November 26, 2021

Had a great experience, the employees are nice, Daniel did a great job communicating and helping me out. More

by vanzoffthewall6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 26, 2021

Efficient and courteous. New customer and was impressed with Paul, he got me in out and I have no complaints. More

by DJDUNPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 25, 2021

Service Team leader was excellent. Mechanic was spot on. Dealership was clean and organized. Saw challenger 1320 edition in show room. I want one lol. More

by avetteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nerely Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chapman, Jack
Nov 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 23, 2021

I was offered professional and helpful service, even during their busiest time of the week. More

by Mich
Recommend Dealer
Yes
Employees Worked With
Robert Plante
Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 23, 2021

Very quick service to my Grand Cherokee. I thought I would have to wait much longer. More

by CRITICAL_STRIKE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Deparment
Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 23, 2021

Monica Medlin told me the Mechanic couldn"'t find the trouble. But he turn the engine light off > Monica ask me if I could leave the vehicle , I said I will need a ride home. Monica called Enterprise re More

by RAMRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for bringing this to our attention. We do apologize that you were not met with the same customer service values that we instill in our team daily but we are here to help you turn that around. We have already started by forwarding your feedback to our executive team for review. To ensure that they are able to get in touch with you, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. We hope to hear from you soon.

November 23, 2021

Service department was very professional and took care of my vehicles needs .I would recommend this dealer to my friends and family. More

by wrench3543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
keith walsh
Nov 24, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 22, 2021

Very good customer service. Quickly repaired a fuel line issue. No charge since it followed a previous service. More

by John C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Medlin, John Gonsalves, Lovell
Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 22, 2021

Had a good visit. Everything was good and speedy. Had no wait and Heather was very welcoming when I got there. More

by JONATHAN.PEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell, Jeff Owens, Allison Humphries
Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 22, 2021

The service was quicker than time estimated and the staff was friendly and helpful. Waiting room was inviting and clean. Thank you so much! More

by PEVASQUEZ1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Menefee
Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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