Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,729 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
I've gone in TWICE for a squealing window. Instead of ordering the piece to fix the squeal, knowing that I was coming back a second time, I left with the problem, having to go back a 3rd time. I live 52 ordering the piece to fix the squeal, knowing that I was coming back a second time, I left with the problem, having to go back a 3rd time. I live 52 minutes away from the dealership and this is such an inconvenience. Then to top things off, I had to wait at the dealership the entire time-instead of providing me with a rental, having to come back 2 weeks straight in a row, I was stuck there! The only positive I have to say is the customer rep Monica was awesome and helpful! But the service technicians should have done a lot better with the inconvenience!! More
This was my first service since purchasing my Jeep in July. Came in for an oil change and they suggested I get a tire rotation. Got home and noticed all the tires were not fully inflated. A couple days l July. Came in for an oil change and they suggested I get a tire rotation. Got home and noticed all the tires were not fully inflated. A couple days later all the tires had low air pressure. My husband and I go to put air in the tires and all the caps are loose. I’m just confused about their tire rotation process. I could’ve got my tires rotated, inspected and fully inflated locally instead of driving way across town to get mediocre services. More
Had an appointment for a recall they knew about and why I coming. When I got there part was not in stock. Still have not heard from them that part was in. This was two weeks ago. coming. When I got there part was not in stock. Still have not heard from them that part was in. This was two weeks ago. More