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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,711 Reviews
Call Service Center (757) 424-4600

2,711 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 21, 2021

In and out. Always does the work needed. Very easy to schedule. This is a busy dealership so plan accordingly. More

by RICK4COMEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
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Oct 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 21, 2021

Your phone service was one of the worst. Could not get any return calls thanks More

by HOFMANNFRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Oct 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to get us feedback. In the future, we can better assist you if you are able to include more information on what specific service or area you are needing assistance with. Please submit your name, contact details, and what you would like us to help you with to social@drivingsouthern.com and we will be happy to speak with you directly to solve any issues you have. Hope to hear from you soon.

October 20, 2021

My vehicles maintenance was done quickly and hassle free. I was very pleased with the service. More

by RYAN.WARTICK82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 20, 2021

great customer service. was able to get car serviced after work and the option to stay with vehicle. More

by cssimons44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
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Oct 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 20, 2021

Great job diagnosing the problem and getting the car in and out quickly! Will be back for more help if needed More

by DAVID.EDGE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
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Oct 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 20, 2021

Everyone was very nice and courteous and answered all of my questions. I would definitely recommend them to other people. More

by jmcinnerney24@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Walsh and Thomas Craig both 5 stars Excellent service
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Oct 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 19, 2021

Wonderful service, fast n friendly clean dealership n service area. Highly recommend to friends and family More

by ACLOWSER1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 19, 2021

Appointment was on time, work was completed promptly! Very satisfied with dealership, 3rd Jeep I have purchased from them! More

by EDOWENSVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 19, 2021

Timely service. Service writer was very pleasant. Good customer service. Service writer kept me informed. More

by MIK48.KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Females Service writers
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Oct 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 16, 2021

Over all not bad experience. We’d more seating area for those that are waiting. More

by SPOLLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 16, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your response! We will be here for any needs you should have in the future. Have a wonderful day!

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