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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,704 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,704 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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February 01, 2020
First time Jeep buyer and while the Southern Hospitality package is nice, not being able to make an appointment for oil change and tire rotation Is odd, especially when the answer is to use the “express lan package is nice, not being able to make an appointment for oil change and tire rotation Is odd, especially when the answer is to use the “express lane” which is not express at all-two to two and a half hour wait!!! That is ridiculous and by the way is not express at all. Also, if I’m going to have to wait that long at least make the chairs and the waiting room comfortable. Chairs were very uncomfortable and there was no room to really walk around when you legs started to go numb from the horrible seating. More
by arizona212
Employees Worked With
No name provided
January 20, 2020
In and out for oil change with efficiency and courtesy! No appointment necessary; clean waiting area with coffee provided! There less than an hour altogether! No appointment necessary; clean waiting area with coffee provided! There less than an hour altogether! More
by Aasharing
Employees Worked With
Nicholas Lockwood
December 28, 2019
Joe Spears and Mike Cacsia took excellent care of me when I needed to purchase an extended warranty for my Jeep Wrangler! They helped me find the right warranty to fit my needs and provided me with excellent I needed to purchase an extended warranty for my Jeep Wrangler! They helped me find the right warranty to fit my needs and provided me with excellent service as always! More
by LMAL1
Employees Worked With
Mike Cacsia, Joe Spears
December 21, 2019
Great service today. Received my car back sooner than expected. My service advisor Paul was awesome, he took care of all my car needs. He went above and beyond to make sure everything was completed in a expected. My service advisor Paul was awesome, he took care of all my car needs. He went above and beyond to make sure everything was completed in a timely matter. More
by Mrs. E
Employees Worked With
Paul Mcmanuels
October 17, 2019
Courteous and friendly service advisor. I had to have my 2014 Jeep Cherokee towed in to the dealership. Franco was my service advisor and he was very helpful with the status of the repairs a I had to have my 2014 Jeep Cherokee towed in to the dealership. Franco was my service advisor and he was very helpful with the status of the repairs and arranged for a rental while repairs were being made under my extended warranty. More
by Logan
Employees Worked With
Franco Myers
June 20, 2019
Great service Paul took good care of me in the service area made sure I was satisfied and was extremely friendly. He personally filled my tires up with air when I n Paul took good care of me in the service area made sure I was satisfied and was extremely friendly. He personally filled my tires up with air when I noticed the pressure was low More
by TJKRESSEL
Verified CustomerEmployees Worked With
Paul, Chris Skrip
January 27, 2019
such a pleasant pace to go. not pushed sty all and very kno liked not being pushed. very knowledgeable about what you asked. very pleasant to work with. good selection of jeeps. work with vets with discount liked not being pushed. very knowledgeable about what you asked. very pleasant to work with. good selection of jeeps. work with vets with discounts. offers for extended warranty pricing is reasonable. More
by SAMEPLACE2
Employees Worked With
December 08, 2018
Upgrade I was getting the oil changed in my 2013 Sahara and decided to walk over to the showroom while waiting. Upon walking in, I immediately spotted a bea I was getting the oil changed in my 2013 Sahara and decided to walk over to the showroom while waiting. Upon walking in, I immediately spotted a beautiful, all white Sahara with the Sky One-Touch™ Power Top... I could't resist taking a closer look, curious what else has been upgraded from my 2013 model. Julian shared with me, all the things that were upgraded. These upgrades were amazing! I was even more curious now, about the numbers. At the end of the day, we had a deal.. I traded in my 2013 and drove away thrilled in a beautiful new Jeep Sahara! Happy Birthday to me! More
by SMCM
Employees Worked With
Julian Hillman
November 08, 2018
Brake check Wow! Instead of changing my brakes like I asked, the mechanic properly diagnosed the issue and provided me with the right diagnosis, thank you so much Wow! Instead of changing my brakes like I asked, the mechanic properly diagnosed the issue and provided me with the right diagnosis, thank you so much!!! Thank you for being professional and kind and willing to work with me with no appointment. Would be a good idea to share with the other service managers on duty on this past Saturday morning at the southern jeep dealer location near the Norfolk airport. Very rude and unwilling to communicate with the folks coming in with no appt. More
by RCVJPC
Employees Worked With
Service desk employees (all)
November 07, 2018
Service was great Came in on appt for state inspection. And oil change and had some door seal issue. Joe in the service department took excellent care of my Jeep and w Came in on appt for state inspection. And oil change and had some door seal issue. Joe in the service department took excellent care of my Jeep and well was informed on the work needed. Purchased my vehicle in 2014 and with people like him I will certainly keep comming back. And maybe get a 2019 next year. More
by JAZZ062
Employees Worked With
Joseph J Meyer
