Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,709 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Good experience They found the problem and made the repairs. The service writer was able to help with a coupon. Really like the service and will continue to come back They found the problem and made the repairs. The service writer was able to help with a coupon. Really like the service and will continue to come back. Been a customer the 1990s. More
1st Jeep Service I was very pleased with the well organized and knowledgeable service staff. Paul (service contact) was very helpful and it was obvious that he wanted I was very pleased with the well organized and knowledgeable service staff. Paul (service contact) was very helpful and it was obvious that he wanted me to be happy with my warranty work including the no cost loaner vehicle. Both the required maintenance/warranty service was completed on time as promised and without any problems. More
Lightening quick oil change. Was there getting my free for life oil change. It was done lightening quick. I didn't time it but it was less than 20mins. My host was very friendly. Was there getting my free for life oil change. It was done lightening quick. I didn't time it but it was less than 20mins. My host was very friendly. See you in 5000 miles. More
Service oil & updates Had oil change and P.C. updated only problem was after update the blower motor didn’t work had to go back to service center next day But with that b Had oil change and P.C. updated only problem was after update the blower motor didn’t work had to go back to service center next day But with that being said Lisa in service was awesome she handled it right away You need more service people like Lisa Fast to greet you & listen to the problem. She was honest to say it should of been addressed the first visit but she would get it handled right away . Fantastic job Lisa More
Service Staff was friendly and helpful during my service required for a recall on my Jeep Cherokee. Thanks to everyone for making this as quick a possible and Staff was friendly and helpful during my service required for a recall on my Jeep Cherokee. Thanks to everyone for making this as quick a possible and painless. More
Amazing Service! Love this place! Sad to be moving away from this service center/dealership! I hope to find a home in our new date that is as attentive Love this place! Sad to be moving away from this service center/dealership! I hope to find a home in our new date that is as attentive More
Great Service Brught it in for a faulty thermostat. While fixing the issue the technician noticed a “chirping” noise coming from the water pump. Further investiga Brught it in for a faulty thermostat. While fixing the issue the technician noticed a “chirping” noise coming from the water pump. Further investigation revealed bad bearings in the pump. Replaced it at no additional cost. Had he let it go I would have been back within the week. Nice catch! More
State Inspection/oil change I was able to get car serviced within an hour. I did not get the Service Advisor assigned but Joseph M. was of great assistance. I was able to get car serviced within an hour. I did not get the Service Advisor assigned but Joseph M. was of great assistance. More
Professional and Personal I was met by my advisor Lisa and was treated in the most professional and personal manner throughout the process. When I had to return the other advis I was met by my advisor Lisa and was treated in the most professional and personal manner throughout the process. When I had to return the other advisors were extremely accommodating when I left my vehicle the night before my service appt. I was pleasantly surprised at the courteousness of all who I came in contact with. More
Very pleased My representative, Lisa, ensured I understood what was taking place with my vehicle. Although the repair required was overwhelming, she validated my f My representative, Lisa, ensured I understood what was taking place with my vehicle. Although the repair required was overwhelming, she validated my feelings, understood my concerns and communicated effectively the work that was being done on my car. More