Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Fast and efficient service. Jesse, the diesel technician was very professional and explained everything fully. Jesse, the diesel technician was very professional and explained everything fully. More

Longer wait than I expected, but they were upfront about it when I came in. Overall a good experience it when I came in. Overall a good experience More

Everyone I have had my vehicle services here I have had an excellent experience. Thank you. an excellent experience. Thank you. More

The dealership manager advised me that I wasn’t the only customer. I left a message for the body shop and never received a call back. Worse experience ever. customer. I left a message for the body shop and never received a call back. Worse experience ever. More

Always a pleasure to have my oil changed there. Didn’t have an appointment but was serviced quickly Didn’t have an appointment but was serviced quickly More

Pleased with the attention and service provided. Fixed the problem and went a bit extra. Fixed the problem and went a bit extra. More

1000% better than last time. Lafayette was welcoming and professional-complete opposite of the last person I worked with there Lafayette was welcoming and professional-complete opposite of the last person I worked with there More

It was great, his knowledge, and professionalism Also the technician was great as well Fantastic technician was great as well Fantastic More

made appt so i did not have to wait 2+ hours. when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and asked what they expected me to do. the answer was “reschedule”. if you are expecting prompt service making an appt won’t give it to you. they do not honor appts. i had to leave or miss a more critical appt. not dealing with them again. very poor customer service. More

Update on my vehicle was done in a timely manner. ... Shankar was very professional, will use the dealership again ... Shankar was very professional, will use the dealership again More