Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Very quick and efficient! Dropped it off on the 24th (Christmas Eve) and they were finish with it by the 27th. Had 2 recalls done, oil and fuel filter changed, brakes replaced Dropped it off on the 24th (Christmas Eve) and they were finish with it by the 27th. Had 2 recalls done, oil and fuel filter changed, brakes replaced, and some suspension work done (ball joints - barrings - ect) I was expecting my truck to be in the shop through the New Year and was surprised with the amount of work that needed to be done that they worked it in and completed it so fast. Excellent job!! This is my everyday work truck so it helps that I didn't have to make other arrangements for transportation. More

Recall service was scheduled in timely fashion and repair the same. Polite and friendly reps as well. the same. Polite and friendly reps as well. More

Way better then it was when checkered flag owned the dealership. My only complaint would be on the 23rd the communication wasn't the best and created confusion. But they made up for it on the 24th. Ever dealership. My only complaint would be on the 23rd the communication wasn't the best and created confusion. But they made up for it on the 24th. Everyone i talked to were friendly and helpful More

Big thank you to Southern Jeep Newport News and Trakiya Feaster my Service agent and Leo my technician for the fast efficient service I received on 12/26 regarding my headlights! Glad there is a Southern J Feaster my Service agent and Leo my technician for the fast efficient service I received on 12/26 regarding my headlights! Glad there is a Southern Jeep in Newport News instead of going to Chesapeake/Norfolk for car repairs!!!!! More

Service writer was a real professional, she took care of my needs with care and politeness. GOOD JOB. my needs with care and politeness. GOOD JOB. More

Great professional kept me informed of my service got it done on a timely manner done on a timely manner More

I have a great experience! The people in Service Dept. were amazing! Absolutely thank for their help on this Christmas Eve! The people in Service Dept. were amazing! Absolutely thank for their help on this Christmas Eve! More

I feel like I walked away with a bigger issue for which I came in for. An oil change turned into a $600 filter and $7000 oil pan replacement job. I didn’t have an oil leak before my visit. Now I’m debating t came in for. An oil change turned into a $600 filter and $7000 oil pan replacement job. I didn’t have an oil leak before my visit. Now I’m debating trading my truck in or pricing with other dealerships. More

The people very professional and on time with the information you ask for while serving. information you ask for while serving. More

Ty did an amazing job helping me! Everyone was no nice and the lobby area is beautiful! Everyone was no nice and the lobby area is beautiful! More