Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Easy to schedule online. Pulled up and was taken care of very quickly. Had a recall and state inspection. Work was completed in under an hour and I was on my way. Pulled up and was taken care of very quickly. Had a recall and state inspection. Work was completed in under an hour and I was on my way. More

Poor service Told we would have a loaner under warranty plan No loaner Poor internal communication plan No loaner Poor internal communication More

My service at the location was the best service I’ve gotten in years thank to my service Advisor Jermaine for keeping me informed and getting me in and out gotten in years thank to my service Advisor Jermaine for keeping me informed and getting me in and out More

I wish dealership would honor my priority lifetime warranty, oil changes, and annual safety inspections. warranty, oil changes, and annual safety inspections. More

I arrived for my appointment 10 minutes early. The check-in bay was extremely clean and the personnel were very friendly. Southern was ready for my vehicle and took into the shop almost immediatel The check-in bay was extremely clean and the personnel were very friendly. Southern was ready for my vehicle and took into the shop almost immediately. It took about two (2) hours to do the routine maintenance, perform state inspection, and change the wipers. I thought that was OK since it involved the lunch hour. The price was on par with what I expected. More

Friendly, professional staff; clean well-appointed faciity. Excellent comminications. Repair work done right the first time. faciity. Excellent comminications. Repair work done right the first time. More

Great customer service in maintenance! Answer questions with knowledge and a smile. Go out the way to solve all your problems you may have with your vehicle. Answer questions with knowledge and a smile. Go out the way to solve all your problems you may have with your vehicle. More

Excellent experience and great customer service. They go above and beyond to get you the deal you deserve They go above and beyond to get you the deal you deserve More

Warranty repairs completed quickly. Thank you. A 15 word minimum required review is ridiculous though. Thank you. A 15 word minimum required review is ridiculous though. More

Advisors very knowledgeable, customer lounge very comfortable, coffee machine to die for! Status for completion of service given & costs discussed. All in all service was great & they certainly hav comfortable, coffee machine to die for! Status for completion of service given & costs discussed. All in all service was great & they certainly have my business. More