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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
455 Reviews
Call Service Center (757) 854-6981

455 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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June 12, 2025

Friendly staff, however would like to have rental cars available for when your vehicle needs to be dropped off More

by MYSTERY.MOOSE
Recommend Dealer
Yes
Employees Worked With
Lafayette
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 12, 2025

Great service and excellent people to deal with. Nice Clean waiting area and showroom and restrooms. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaneka Bellomy, service advisor
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 12, 2025

Great Service providers. For the most part always a good experience. I would recommend. Thanks More

by twohawks777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
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Jun 13, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2025

Service Rep: Jermaine is top-notch. He listens, is a good communicator, always thorough & keeps me updated on the status of my Jeep. More

by KGRGEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Jermaine
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2025

Keith and Cleon are the best! They are men of their word when all to often all customers get is a lot of talk. Thanks so much for taking care of me and my truck. More

by jklbrendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleon
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June 11, 2025

In and out within an hiour, excellent place to have your vehicle serviced. Thank you for everything. I will come back. More

by labarkajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ketona Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2025

Upon arriving the rep acknowledged me and advised me my wait time will be a little longer. More

by JOEDELORIS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 10, 2025

Great service from the time I drove in the door. I was kept up to date on everything. More

by cdarrylf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
Report | Print
Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 10, 2025

Glad to see Jermaine was back! !!! He provided excellent customer service.! Problem solved in one afternoon. More

by tdl3129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine, in service department
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Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 09, 2025

The dealer was quick to respond to my needs after ,I returned with my vehicle a second time. More

by hongkongphooey186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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