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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,881 Reviews
Call Service Center (757) 855-2277

1,881 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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April 14, 2023

Every service I have ever completed has been quick and efficient. I felt well respected and like a priority. Every staff member was pleasant and helpful More

by kayacloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
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Apr 14, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 13, 2023

Communication terrible. Called several times, received no call backs until the fifth time. Wasted weeks of time. Part came in but no notice. Once in the shop service was goo More

by aalbe003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Apr 14, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2023

Very friendly service and they took great care of my truck. I will return in the future for more great service. More

by jgonzales.4090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 12, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 12, 2023

Great service and experience overall. Had oil change done and service was quick and they cleaned my vehicle up a little with all the pollen it had on it. More

by patrickjones43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina (Service Department)
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Apr 12, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear from you again so soon! We always appreciate your consistent positive contributions.

April 12, 2023

I have had great service when I take my car in to be serviced. Excellent service More

by dynishab77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Apr 12, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 11, 2023

Great service! The service manager was very helpful. My car was in and out very fast. Thank you! More

by lope2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew hood
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Apr 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 11, 2023

Service was great, quick, and at a great price. I would recommend to anyone with a Jeep. More

by tobyok80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady at register.
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Apr 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 11, 2023

Hailey who checked my truck in was very professional, has a beautiful personality and had my truck ready when she said it would be. More

by davidmyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey (Service Departmrnt)
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Apr 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 11, 2023

They did an amazing job servicing my Jeep, very quick and efficient and gave me no problems at all. More

by jaheim.gayden12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2023

Great experience overall. Keep up the great work. Went in for an oil change and it was easy More

by latrellpittman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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