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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,875 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,875 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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Verified Customer
April 11, 2023
They did an amazing job servicing my Jeep, very quick and efficient and gave me no problems at all. efficient and gave me no problems at all. More
by jaheim.gayden12
Employees Worked With
April 11, 2023
Great experience overall. Keep up the great work. Went in for an oil change and it was easy Keep up the great work. Went in for an oil change and it was easy More
by latrellpittman
Employees Worked With
April 10, 2023
The service was great! The representatives were very professional. Since I got to the dealership early, the service was quick. The representatives were very professional. Since I got to the dealership early, the service was quick. More
by GARCIAET123
Employees Worked With
Don’t remember the name of the representative
April 10, 2023
The young lady who checked my car in was very professional and had my car ready when she said it would be. professional and had my car ready when she said it would be. More
by d20nout
Employees Worked With
April 09, 2023
No comment at this time because of past history that was not so great over the years not so great over the years More
by harris480
Employees Worked With
April 07, 2023
My 13’ Jeep Wrangler was in the shop over 6 months. I was told it was a supply chain issue. I needed a ring and pinion gear for a Dana 30. I finally called Chrysler and asked for help. In two weeks the I was told it was a supply chain issue. I needed a ring and pinion gear for a Dana 30. I finally called Chrysler and asked for help. In two weeks the parts were sent. But because of poor diagnosis. There were more parts needed. Also it seams to me that only one tech. Can work on a vehicle, there were 2 days after all the parts arrived that the tech took a couple days off now don’t you think that is this was your business and a vehicle and been sitting there that long they will get another tech to complete the job More
by djzimmermann12
Employees Worked With
Sam
April 06, 2023
I bought my vehicle from this dealership in its current configuration and a current state inspection. I took it back for another inspection and they failed it due to LED fog lamps. I have not changed any b configuration and a current state inspection. I took it back for another inspection and they failed it due to LED fog lamps. I have not changed any bulbs on the vehicle and they refused to pass the vehicle or replace them for free. They charged me $84 to replace the lights on a vehicle that has passed every state inspection since I bought it from them in 2018. Free inspections for life, but it looks like they use those inspections to make money off of you. More
by BARBAREERD
Employees Worked With
Service manager
April 04, 2023
Fixed & on time including recall work! PLEASE stop the 15 word minimum word counter - if you want folks to actually complete these surveys. I worked with the SERRVICE department and the PLEASE stop the 15 word minimum word counter - if you want folks to actually complete these surveys. I worked with the SERRVICE department and the only folks I have to choose that I sowked with are from the SALES or ADMIN department. I rate this survey a ZERO on a scale of 1 to 10 More
by Rich Nolan
Employees Worked With
SERVICE DEPARTMENT
