Back

Southern Hyundai Chesapeake

Chesapeake, VA

4.4
646 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

3416 Western Branch Blvd

Chesapeake, VA

23321

Directions

By Type

Showing 646 reviews

May 10, 2025

Ever since the staff changed in the service department, my experience has been outstanding! Sean typically helps me, and he’s always pleasant, knowledgeable, and makes the entire service process seamless. More

by isabelmariarosa
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pierce
May 09, 2025

She sucked! Also lies and avoids you when she gets caught in a lie. Her buddies tried covering for her. More

by chrishdgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Tait
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 09, 2025

I needed an oil change for my 2023 Sante Fe and had scheduled an appointment with a the actual dealership I purchased from, but the bluelink indicated immediate service, so I call Southern and the offe More

by Double
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Magnuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 08, 2025

Southern did a good job. Mr. Polanco attentive and courteous, he explained what was going to be done to my Hyandai Santa Fe and all was done well. More

by Jbha0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 08, 2025

Good service well please on time explain the details. What was going on with the car and follow up what I need to do More

by williamemoorejr58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2025

Overall a 3. Customer service and communication was poor. 4 text and 5 phone calls unanswered. I understand the service department is understaffed. Service on the More

by josephmcmanus
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pierce
May 09, 2025 -

Southern Hyundai Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

May 06, 2025

Checking vehicle in for service was quick. Polite staff. Asking for 6 more words and the frequency I've been messaged for feedback is excessive. More

by jhballinger13
Recommend Dealer
Yes
Employees Worked With
Sean
May 09, 2025 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 04, 2025

We really like the service overall. However, it takes a bit too long to get in for an appointment. We dropped off the vehicle the night before, and when we hadn't heard an update by mid More

by Jennifer J
Recommend Dealer
No
Employees Worked With
Sean Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pierce
May 09, 2025 -

Southern Hyundai Chesapeake responded

Jennifer. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2025

Long wait time for an oil change and tire rotation. 2 hours A long wait More

by FREDMAXWELL55
Recommend Dealer
No
Employees Worked With
Ashley Magnuson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Magnuson
April 30, 2025

Good customer service, but at times reps forgot about inquiries about our vehicles. People with appointments seemed to have extended wait times. More

by CANDIEGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Magnuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
4.0
This rating includes all reviews, with more weight given to recent reviews.