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Southern Hyundai Chesapeake

Chesapeake, VA

4.3
1,105 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3416 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,105 reviews

May 22, 2024

They performed the work on as promised and timely. No, no, no, no more comments More

by Old man
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
May 24, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 22, 2024

Jimmy was extremely professional and personable ! He made the process very easy and explained everything to where I can understand! Thank you! More

by Nicola Amos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizzy
May 24, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2024

Tie rod replaced, then alignment performed. Steering wheel is crooked. Brought to have corrected and have been told by shop forman "can't be fixed, there something going on under there". Vehicl More

by ezboreinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
May 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to provide us with this feedback.

May 22, 2024

My experience was great. Everyone was very professional, they got me in and out very quickly. And I had a nice conversation with some other women that were having their cars More

by Kdpender
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
May 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 22, 2024

Excellent customer service. Very helpful with very little wait time. Very welcoming atmosphere. Great waiting lounge. More

by BENNIE2736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
May 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2024

When I arrived there ,I didn't have to wait for my car to be serviced.it was serviced in a timely manner More

by lawandapope701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
May 24, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 21, 2024

We are delighted with the exceptional service we received. Sam demonstrated remarkable responsiveness in addressing our warranty-related queries and promptly informed us of the appropriate time to b More

by wpetrsn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Sam Pedraza, Vladimir Marinov
May 22, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 19, 2024

The staff is friendly and professional however, my experience was not up to par. I came in for 9 o’clock appointment on the oil change. Upon arrival I asked was there any other maintenance that needs More

by tporter757.22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davis
May 22, 2024 -

Southern Hyundai Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

May 19, 2024

The person I talked to was Sam Pedraza. He is amazing and always goes out of his way. More

by Melissa A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
May 22, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 18, 2024

Quick and easy. The team was on my car right at my appointed time. Only thing I would ask is for more technicians who can work on EVs. It took a while to get an app More

by Skyeguzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cook, Angela Christie
May 22, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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