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Southern Kia - Greenbrier - Service Center

Chesapeake, VA

3.8
328 Reviews
Call Service Center (757) 424-6380

328 Reviews of Southern Kia - Greenbrier - Service Center

Sort by
August 15, 2024

Very polite and did keep you updated about your vehicle. Not a very long wait More

by Kapva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
August 15, 2024

It takes over a month to get an appointment. People are nice, but you have to be firm to get what your warranty More

by NENMARIE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richards Potts
Report | Print
August 14, 2024

My Oil change appointment was excellent, and quick. There was a complementary coffee and water in the waiting area, and I was able to work on my computer, while waiting. Rebecca was very helpful, and u More

by NAKORSH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca-at service desk
Report | Print
August 14, 2024

Easy to make appointment on the website and drop off. No problem picking up the vehicle. More

by gbandelean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
August 13, 2024

Very efficient and organized. Got me in quickly and completed the vehicle in minimal time. More

by ACSTEP55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
August 13, 2024

Kayla Brooks at the service counter was so efficient and courteous she pointed out the facilities and then came and found me as soon as the car was done. More

by RYTERLANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Brooks, Richards Potts
Report | Print
August 12, 2024

They are the best when it comes to servicing my Encore . you are #1 to me and my Daughter More

by dic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
August 08, 2024

The dealership was fine making an appointment didn’t matter when I arrived.to drop my car off. More

by MONIE3615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
Aug 09, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 07, 2024

Problem with scheduling. I received verification emails but I wasn't in the system when I arrived, the Service tech got me in though! Very quick turnaround too! Very much app More

by defeigel46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
Aug 09, 2024 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2024

Got me in quick and on very short notice. Thanks for working with me after a minor online attempt to get scheduled. More

by JIMSDALE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
Aug 07, 2024 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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