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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
607 Reviews

607 Reviews of Southern Kia Virginia Beach - Service Center

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October 18, 2023

Friendly service. I know you’re busy and appreciate you taking care of my new Sportage. More

by mickmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 18, 2023

Excellent customer care and really appreciate the ride home instead of waiting while service was done More

by kevincoulsting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
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Oct 18, 2023 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 18, 2023

Wonderful experience will walked recommend this place to anyone who asks. Might get another Kia from this exact spot just from the simple experience I recieved a wonderful time. Great team work More

by Arabella simonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Report | Print
Oct 18, 2023 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 17, 2023

I received excellent customer service on 9 Oct 2023 I tjink my rep name was Mr Bob More

by BRANDY.SUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 17, 2023

Was told showing up between 2:30 and 3 was the fastest way to get express oil change. So I did. Took 2 and half hr!!! Definitely NOT express. More

by PUMAIT74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Report | Print
Oct 17, 2023 -

Southern Kia Virginia Beach responded

"PUMAIT74" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 16, 2023

EVERYTHING WAS GREAT. I LOVE COMING ALL THE PEOPLE ARE VERY NICE. THANK YOU ALL FOR EVERYTHING. God bless More

by REGINAFAITH52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 16, 2023

Very lackluster and gloomy wait area. Believe me, you will be waiting! Go somewhere else! More

by bjfv001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown service person
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Oct 16, 2023 -

Southern Kia Virginia Beach responded

"Bjfv001" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 16, 2023

Fare to good price for the wiper blades to high for the work done. To replace wiper blades More

by traidj
Recommend Dealer
Yes
Employees Worked With
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 16, 2023

Service staff friendly but car issue still exists so I can’t rate that performance yet More

by jwilliams85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 16, 2023 -

Southern Kia Virginia Beach responded

Thank you for taking the time to provide us with this feedback.

October 16, 2023

Service was quick everyone was polite it took a shorter time than I thought it would More

by RAMATAZ67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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