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Southern Mazda Newport News - Service Center

Newport News, VA

4.6
267 Reviews
Call Service Center (757) 872-0512

267 Reviews of Southern Mazda Newport News - Service Center

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May 25, 2025

Very helpful staff. They provide good communication throughout the service. I would recommend them to others. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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May 25, 2025

I appreciate the staff’s willingness to make everything is done correctly and timely and explained clearly in the notes. More

by sarafina76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cierra Roye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden stern
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May 22, 2025

Prompt, professional, compassionate, thorough service. Worked me into busy schedule as I walk in. All issues resolved More

by HNVRA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in Services
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May 22, 2025

When I walked in called me by my name and knew exactly what I was there for. More

by staycemh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden in service department
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May 21, 2025

Thank you for your stellar service. I will definitely return in the future with my other vehicles. Took great care of my Audi Q7. More

by yelsew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 20, 2025

I was told the inspection was free. I paid $20 for it. I would have like more transparency. I like having an appointment. More

by winzerleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toney Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

We truly appreciate your ability to fit us in whilst on vacation visiting family! We will be back and will recommend you to my friends and family in the area, thank you! More

by JSRUSHLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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May 18, 2025

The oil change and inspection were free. That was unexpected. This has been the dealership where I've bought my Mazdas and the only place where I get them serviced. I've been very pleased. More

by VANDENBURGHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I've worked with Cleon in the past, who was excellent. Don't recall the name of this service Dept. person, but also very nice and competent.
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May 16, 2025

I was easily able to change my appointment on line and when I got there they took me right away. More

by mike.mizelle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 16, 2025 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2025

Outstanding service and superb customer service. I will certainly be back for mr scheduled service and will recommend to my friends. Keep up the outstanding job!!! More

by Neat2bme@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department — Ayden
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