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Southern Mazda Newport News - Service Center

Newport News, VA

4.6
247 Reviews

247 Reviews of Southern Mazda Newport News - Service Center

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May 03, 2025

Taken care of efficiently and in a timely manner. , wait time was on point. Great job! Than you! More

by preciouscarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern & Anthony in Parts
April 29, 2025

Fast and efficient! Excellent customer service and attention to detail The gentleman is an asset to the company and I will be coming back More

by Toney2876
Recommend Dealer
Yes
Employees Worked With
Aiden
April 27, 2025

Very good communication and friendly service. Easy to work with in every area of concern! More

by Ftommasi
Recommend Dealer
Yes
April 26, 2025

Good service ,please give out water for us when waiting on service to be done More

by ellamfields3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

The dealership his been more than helpful services have been excellent I may decide in the next month to purchase another vehicle from them if the price is right More

by DIVINEONE2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Scheduling and communication is awful. Work has been fine. Service mgrs have been spotty. Some good some not. More

by redwillow1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
April 23, 2025

Service desk and crew have always been very helpful and courtesy while performing work on my vehicle. I especially like the video follow up showing the vehicle being worked on and showing the components a More

by kenhickman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

I would refer this dealership to friends and family. The service is fast and outstanding! Great customer service! More

by pjessica57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon
April 20, 2025

Very professional well put together team who. Know they're are doing clean working areas. More

by OMARCURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiera (Selena) Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

They did not honor our appointment. 2.5 hours later our car hadn’t been worked on! More

by lucypeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judi Morrin
1
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