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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,148 Reviews
Call Service Center (757) 264-9866

1,148 Reviews of Southern Nissan Chesapeake - Service Center

Sort by
February 24, 2024

Very efficient and thorough in response to my questions. Not a long wait Fair pricing More

by tonilawrence
Recommend Dealer
Yes
Employees Worked With
Roland
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February 24, 2024

Efficient, did not pressure me to get what I didn't need, super helpful Fantastic service More

by NATINVISIBLE
Recommend Dealer
Yes
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February 24, 2024

Pleasant, worked quickly, resolved issue The service adviser explained what went wrong with my tire and was able to patch and repair More

by LITTLESPAZ34
Recommend Dealer
Yes
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February 23, 2024

Service was professional and excellent He checked me in, explained the service and showed me to the waiting area. More

by rrmtery
Recommend Dealer
Yes
Employees Worked With
Roland
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February 22, 2024

The reason for my long-term relationship with Southern and it's predecessor is that I always receive VIP treatment from everyone working there. More

by MAGEDUYATR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 22, 2024

Efficient friendly and professional Patrick was attentive and he explained everything he was doing and why. More

by cheryl.carter
Recommend Dealer
Yes
Employees Worked With
Patrick Haynes
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 22, 2024

Good, but had to wait longer, 2+ hours instead of 1 to 1 /2 hours projected. All went well though. More

by Irdeggman1
Recommend Dealer
Yes
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 22, 2024

My experience was fantastic and I recommend anyone from the area to come here anytime. Thank you so much More

by JARELGOODMAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike O White, Anna Jones, Cory McDowell, Steve Davis
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 22, 2024

Poor service. Battery had corrosion and wasn't advice of it. Then put new battery and corrosion was on cable connecting to the new battery very, very upset. More

by DELILJOHNS
Recommend Dealer
No
Employees Worked With
Rolando Felipe
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 21, 2024

They were very professional, very thorough, very courteous, very personal. My experience was swift. They took care of us just as we were family the best experience I've ever had buying a car More

by bikergirl0326
Recommend Dealer
Yes
Employees Worked With
Edy and Joell
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Feb 21, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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